We’ve refreshed your online banking experience with a cleaner look, upgraded features, and smoother navigation—all designed to make banking easier, faster, and more secure.
Whether you’re checking balances, sending money, or managing your cards, it’s now simpler than ever. Already using My CBC on mobile? Great—just log in on desktop with your usual credentials.
With My CBC Online, you can:
Conveniently manage your Chinabank account from your desktop or laptop.
Already using My CBC on mobile? Just log in on desktop with your usual credentials.
Login or RegisterMy CBC Online is the new internet banking channel of Chinabank and will replace the current Chinabank Online. This upgrade will offer customers an improved omnichannel experience, allowing for seamless navigation across all platforms. Users can expect consistent interactions and personalized services, which will enhance the overall digital banking experience with Chinabank.
My CBC Online is free and is available for use 24/7.
My CBC Online can be accessed through the Official Chinabank website (https//www.chinabank.ph) or by accessing this URL https://digital.chinabank.ph/web.
You can use the following web browsers:
You cannot directly log in to My CBC Online using your existing Chinabank Online username and password. However, you can use them to register.
You can register using any of your active Chinabank savings account, current account, or credit card.
For Current and Savings accounts:
The following accounts do not qualify for registration in My CBC App:
Note: If you still wish to access your sole proprietorship account or DBA, you can enroll on China Bank Online - Corporate (CBOL), also known as BOB.
You can register using an active savings accounts, current accounts, and credit cards. No ATM activation needed.
Once registered, there will be a 24-hour waiting period. During this time, you'll receive updates via email and SMS. If you don't receive any notifications, call our Customer Service Hotline at +632 888-55-888 or email online@chinabank.ph.
Note: Separate registrations for the web and app versions are not required. You can access My CBC on both web and mobile app platforms using the same username and password.
You can register using an active savings accounts, current accounts, and credit cards. No ATM activation needed.
To reset your password:
Successful password reset will result in a confirmation message.
For your security, a 15-minute cooling period is enforced before the new password can be utilized. You can log in using your new password after 15 minutes.
You will be locked out after a maximum of three (3) consecutive invalid login attempts. You may try logging in again after 15 minutes.
You can visit any Chinabank branch to verify your registered email address and mobile number.
Check your internet connection and your email's Junk or Spam folder.
If you haven't received the EVC (Email verification code), try the transaction again. If it still doesn't work after several attempts, please let us know through our Contact Us page, or email us at online@chinabank.ph with the following details:
Ensure the reliability of your device's network reception and request a new OTP.
If you still have issues after multiple attempts, please let us know through our Contact Us page, or email us at online@chinabank.ph with the following details:
You may visit any Chinabank branch to update your contact information.
For added security, the system automatically logs you out after five (5) minutes of inactivity. Simply log in again to continue using My CBC Online.
Yes, transaction history is available: for Savings and Current accounts, the last 90 days; for Credit Cards, the last 30 days; and for UITF, the last 365 days.
This feature is available for Savings accounts, Current accounts, as well as Credit Cards.
Transferring funds between CBC and CBS accounts is free of charge. A Php 10.00 fee applies for transactions to other local banks via InstaPay, while a Php 20.00 fee applies for transactions to other local banks via PESONet.
There is no limit on the transaction amount in My CBC Online.
The cut-off time for Pay Bills transactions is 11:59 PM. Any transactions after this time or on weekends and holidays will be processed on the next banking day.
After a successful transaction, you will:
None. This service is free of charge.
The My CBC Mobile Check Deposit feature allows individual clients to deposit valid checks from Chinabank and other local banks directly into their personal savings or checking accounts using the My CBC App. For more information, visit: https://www.chinabank.ph/mycbc-faqs
The My CBC Mobile Check Deposit facility is currently unavailable on My CBC Online. To deposit checks online, please download and register for the My CBC App, or log in using your My CBC Online credentials.
You can check the status of your check deposits in the Check Deposit History section of My CBC Online.
To view the status of your check deposits:
Log in to My CBC Online, then go to "More"
Click on "Mobile Check Deposit"
View the list of checks you’ve deposited via the My CBC App, along with their current statuses:
Pending: The check is currently being processed by the Bank and/or the Philippine Clearing House Corporation (PCHC).
Approved: The check has been processed successfully.
Rejected: The check has been rejected due to issues with the details provided. You may deposit the check at your nearest Chinabank branch.
Returned: The check could not be processed and has been returned to the Bank. Please contact the issuer of the check for clarification.
Yes, enrolled accounts and billers from Chinabank Mobile and Chinabank Online will automatically be migrated to My CBC Online.
To check if your enrolled accounts have been successfully transferred:
Your transferred enrolled accounts will be listed there.
To check if your enrolled billers have been successfully transferred:
Your transferred enrolled billers will be listed there.
Currently available eSOA’s are CASA and Credit Cards.
My CBC will display the latest 12 months of your Savings Account and/or Credit Card Account.