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For inquiries and concerns, including reporting of lost ATM or Credit Card, please call our Customer Contact Center:

24/7 TellerPhone

24/7 TellerPhone

(632) 888-55-888

Viber

Viber

+639178814263

Available Mondays to Fridays (except Holidays) - 8:30AM to 5:30PM

Email Address

Email Address

online@chinabank.ph

Branch, ATM, and CAM Locator

Branch, ATM, and CAM Locator

We are here to help

Messages sent on weekends and holidays will be replied on the next banking day.


Customer Assistance Process

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