For inquiries and concerns, including reporting of lost ATM or Credit Card, please call our Customer Contact Center Hotline. You may also reach us through any of the following channels:
(632) 888-55-888
+639178814263
For Viber Messaging only. Available Mondays to Fridays (except Holidays) - 8:30AM to 5:30PM
customercare@chinabank.ph
Domestic Toll-Free Nos: 1-800-1888-5888 (PLDT)
International Toll-Free Countries:
Hongkong USA China Korea
Italy Australia Japan Thailand
Singapore Canada
Click here for the list of International Access Code.