The Credit Underwriter establishes credit facilities for Institutional Banking accounts by preparing timely, accurate credit memos and ensuring compliance with bank and regulatory policies. They perform in-depth financial analysis to assess account viability and provide sound credit recommendations.

Job Requirements:

• College graduate preferably major in Accounting, Finance, Economics, Business, or similar discipline.
• CPA, CFA, or MBA a plus
• At least 3 to 5 years of experience in corporate credit analysis, financial analysis/modeling and projections gained from a financial institution

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The Team Leader – Inbound Department is responsible for leading and managing a team of Phonebankers to deliver high-quality customer service through inbound and outbound calls. The role ensures 24x7 operational efficiency, productivity, and adherence to service standards. It acts as the frontline execution arm of the Inbound Department, translating strategic goals into daily actions and performance outcomes. The Team Leader drives workforce coordination, coaching, and continuous improvement. The role bridges operational planning with real-time performance, ensuring the team supports the overall objectives of the Customer Care Division.

Requirements:

• Graduate of any 4-year course
• With at least 1 - 2 years of supervisory/ people manager experience in Customer Service/Call Center preferably in Banking industry.
• Excellent communication and interpersonal skills.
• Preferably with knowledge in bank operations.

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This role ensures the consistent delivery of high-quality service, adherence to regulatory and compliance standards, and continuous staff development to enhance customer experience and operational excellence. "- Minimum of 5 years’ experience in quality assurance, training, or operational leadership roles within a contact center or service organization.

Job Requirements:

• Strong background in quality frameworks, audit processes, and training methodologies.
• Excellent leadership, coaching, and stakeholder management skills.
• Strong analytical, problem-solving, and communication abilities.
• Familiarity with learning management systems (LMS), quality monitoring tools, and reporting platforms.

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Under the general control and supervision of the Group Head, Deputy Group Head, and Division Head of the Opinion and Legal Research, services the needs of referring units for legal opinion, handles queries pertaining to garnishments, subpoenas, and deceased depositors, and reviews and drafts contracts, and other documents as requested  by the referring units.

Job Requirements:

• Legal and business writing skills.  Time management skills.
• Interaction with other divisions, departments, branches, officers and staffs of the Bank; courts, quasi-judicial and administrative bodies and other government offices.

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Primarily Responsible for all the day to day Settlements of Foreign Currency Denominated Securities, Foreign Exchange, Money Market, Derivatives and other International Treasury related transactions together with the  guaranteed proper documentation. Support and Assist the Department Head in the day to day supervision and operation of the Department as a whole.

Job Requirements:

• At least 5 years experience in Treasury Operations. Relevant product knowledge in Foreign Exchange and Fixed Income Process flow.

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Plans, organizes, leads and controls the conduct of overseeing coordination of the implementation of the BSP regulations and compliance testing.

Job Requirements:

• Graduate of legal or any business course.
• At least 3 years of experience and in bank compliance or audit or alert management.

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Handles detailed investigation of Alerts and other AMLA incidents for proper handling and disposition.

Job Requirements:

• Graduate of legal or any business course.
• At least 3 years of experience and in bank compliance or audit or alert management.

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Handles detailed investigation of Alerts and other AMLA incidents for proper handling and disposition.

Job Requirements:

• Graduate of legal or any business course.
• At least 3 years of experience and in bank compliance or audit or alert management.

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Responsible for end-to-end credit evaluation, processing, and documentation for Real Estate credit facilities (e.g., Home Loans, Developer Loans, Contractor Financing, Commercial/Income-Generating Properties), ensuring timely, accurate, and policy-compliant approvals and releases while maintaining sound credit quality and superior customer turnaround times.

Job Requirements:

• Bachelor’s degree in Finance, Accountancy, Business, Economics, or related fields.
• experience in credit analysis or underwriting, preferably in real estate lending (home loans, developer loans, commercial properties).
• Strong skills in financial statement analysis, repayment capacity assessment, and collateral evaluation.
• Knowledge of BSP credit and real estate lending regulations, AML/KYC, and credit risk rating systems.

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Oversees the team managing post‑approval credit card maintenance requests, ensuring accuracy, efficiency, and KPI delivery. Implements credit policies, updates procedures, and drives process improvements. Acts as the subject‑matter expert for post‑approval processes, addressing concerns and supporting internal stakeholders. Supports business growth through coaching, cross‑training, and issue resolution, while handling ad hoc tasks and providing backup support as needed.

Job Requirements:

• Graduate of any 4-year business related course
• At least 5 years relevant experience.  With general appreciation of the credit card business cycle.
• Time and Motion study, capacity planning, process design, automation, project management, risk management, credit policies, credit bureau, data management, reporting, computer literate, MS Office. 
• Highly organized, detail conscious, works with minimal supervision, well-developed problem solving and analytical skills, leadership skills, people/talent management, satisfactory communication skills.

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The Credit Policy Officer reviews and updates the Credit Policies Manual to strengthen the Bank’s credit processes, reviews product and operating manuals as needed, and assists in the functions of the Sub-Credit Committee Secretariat.

Job Requirements:

• With bachelor’s degree preferably in banking and finance, accounting or any business course, and also in science or mathematics course.
• At least five (5) years in credit risk management (e.g., account management, credit evaluation/analysis/review, credit policy development, documentation review, lending operations) or in financial/operations audit of a financial institution.
• With in-depth knowledge of credit risk management processes.
• With basic knowledge and understanding of BSP’s Manual of Regulations for Banks, particularly the regulations relating to Credit/Lending.

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The Credit Risk MIS Officer supports the Portfolio Credit Risk Department by developing databases, automating processes, enhancing and validating models, and creating dashboards. The role includes maintaining a centralized database, backtesting credit risk and ECL models, optimizing operations with automation, and leading credit risk dashboard development.

Job Requirements:

• At least 2 years work experience in automation, data processing, and software programming, specifically in R or other languages. 
• Technical knowledge (i.e. database administration and management, software programming, data analysis), I.T. Skills (i.e. advanced R, Python or SQL programming, Excel functionalities, MS Word), Presentation skills (i.e. powerpoint); Communication Skills (i.e. oral and written); Cognitive Skills (i.e. Logic and Reasoning, Analytical)

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The Junior Officer – Graphic Designer creates high-quality visual and written content that communicates the bank’s brand across marketing, digital, and corporate channels. The role requires strong design and copywriting skills, creativity, independence, and the ability to meet time-sensitive demands.

Job Requirements:

• Bachelor's degree in Graphic Design, Fine Arts, marketing or related field
• 2-5 years of experience in graphic design, with a strong portfolio showcasing a blend of visual design and copywriting skills.
• Experience in banking/finance industry

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