Manage your account using your smart phone wherever, whenever.
Check your account balance, pay bills and transfer funds from the
comfort of your home.
1. Select “Pay or Transfer” from the post-login menu
2. Select “To Me”, then choose “Emergency Cash (NOW)”
3. Tap on “Send Emergency Cash”
4. Select your account and enter the amount you wish to withdraw*
Note: The amount should be in multiples of P100
5. Review your transaction details and tap “Confirm”
6. Enter the One-Time Password (OTP) send to your registered mobile number
A confirmation message will be displayed. A transaction reference number will be sent to your registered
mobile number. Take note of the reference number as this will be needed for your ATM withdrawal.
You have 24 hours to withdraw the funds from any Chinabank ATM.
Get fast answers to your queries. Check out our help center.
Visit our FAQs page