You have to pay at least six (6) months amortization for it to be considered a partial payment and applied to the principal balance on anniversary due date. 

Instruction must be sent 2-3 banking days before the payment date at cbgopautopru@chinabank.ph. 

The revised amortization schedule will be sent to you within 1-3 banking days after the application of payment. 

You may request for a Statement of Account (SOA) at cbgopautopru@chinabank.ph. Please note that the SOA cannot fall on a non-banking day. Once you have confirmed the amount for full payment, pay the exact amount on the confirmed payment date via Over-the-Counter or via authorization to debit 

You may contact our China Bank Hotline at (632) 888-55-888 or email us at cbgopautopru@chinabank.ph to request for a copy of your amortization schedule and loan documents. 

Yes.  But your request for change in mode of payment must be done at least five (5) banking days before your next due date. 

You may contact our China Bank Hotline at (632) 888-55-888 or email us at cbgopautopru@chinabank.ph to inquire. 

You may contact our China Bank Hotline at (632) 888-55-888 or email us at cbgopautopru@chinabank.ph to inquire.

No. You may pre-terminate your AutoPlus loan free of charge.

You may directly send your request at cbgclientservicing@chinabank.ph or through our China Bank Hotline at (632) 888-55-888 for Head Office Accounts.

For provincial accounts, you may also contact us thru our Consumer Loans Centers.