Frequently Asked Questions

UITFs Management

Enroll your deposit and UITF accounts on Chinabank Mobile App following these steps:

  1. Download the Chinabank Mobile App from the App Store or Google Play Store.
  2. Tap sign-up and follow the deposit account online enrollment process.
  3. Once you have successfully enrolled your deposit account, you may already add your UITF accounts.

After adding your UITF account, you will need to accept the Terms and Conditions via email. Please check your registered email inbox and look for the email from cbctrustmobile@chinabank.ph containing the Terms and Conditions.

After the acceptance of the Terms and Conditions, you will receive an email and SMS confirming your add account request has been approved.

No. To open a new UITF account, please visit the nearest Chinabank branch

No. Only the UITF “Primary Holder” may add the UITF account to his or her Chinabank Mobile App account. The “Primary Holder” is the person whose name is indicated first under Trustor's Name in the Participating Trust Agreement (PTA) or Omnibus Participating Trust Agreement (OPTA).

No. At this time, only direct UITF investments are accepted for enrollment.

Joint You may view your outstanding UITF holdings following these steps:

1. Select My Account then tap UITF Account
2. Select the UITF variant that you would like to view

The amount displayed is the product of your outstanding number of units multiplied by the latest NAVPu. To find more details about your UITF investment, such as the Unrealized Gain, or Return on Investment (ROI), just click on the specific UITF variant.

To subscribe to more units, follow these steps:

1. Select My Account from the post log-in menu
2. Select the UITF account and tap the variant that you want to add more units to
3. Select a source account where additional investment amount will be debited
4. Confirm your subscription and input the OTP sent to your registered mobile number


You will then receive confirmations for your subscription in the Chinabank Mobile App, registered mobile number and email account.

The minimum amount to invest is PHP1,000 for Peso-denominated UITFs while $100 for Dollar-denominated UITFs.

Your subscription order after the 12noon (PST) cut-off, on weekends, or holidays will be posted on the next banking day.

Note though that your selected Savings/ Checking Account will be debited as soon as the OTP is submitted in the Chinabank Mobile App.

No. Please visit the nearest Chinabank Branch of account to subscribe to another UITF variant.

Your redemption made after the 12noon (PST) cut-off, on weekends or on holidays will be posted as an order for the next banking day.

Please note that your selected Savings/ Checking Account will be credited depending on the Settlement Date of the specific UITF variant.  Please check our UITF pages to find out about the Settlement Dates.

To illustrate:

Transaction: Redeem from Chinabank Short-Term Fund
Redeem Date/Time in Chinabank Mobile App: 29 April 2022 (Friday), 2PM
Redeem Order Date (T): 02 May 2022 (Monday)
Settlement Date: T+1 banking day
Credit Date: 03 May 2022

To redeem, follow these steps:

1. Select My Account from the post log-in menu then tap UITF account
2. Select the variant that you want to redeem or redeem from
3. Choose the Savings/ Checking Account where the proceeds will be credited
4. Confirm your redemption by inputting the OTP sent to your registered number.

You will then receive confirmations for your redemption in the Chinabank Mobile App, registered mobile number and email account.

There are two modes of redeeming, partial or full.

In partial redemption, you can select amount or number of units.
For Amount, the inputted amount should not result in the remaining fund value to fall below the minimum maintaining balance.
For Units, the inputted number of units should not result in the equivalent fund value to fall below the minimum maintaining balance.
Note: Should the applicable NAVPu on Redeem Order Date be lower than the NAVPu on Redeem Date in the Chinabank Mobile App, and will result in the remaining fund value to fall below the minimum maintaining balance, your outstanding number of units will be fully redeemed.
In full redemption, the number of outstanding units will be automatically displayed.

Final redemption proceeds are computed based on the applicable end-of-day NAVPu for the chosen Fund Type. The market value of your UITF reflected in the Chinabank Mobile App is based on the latest available NAVPu as of the date indicated.

To view the daily Fund NAVPu, you may visit the Chinabank website, services.chinabank.ph.

No. The UITF account will remain open until there are no units subscribed for at least ninety (90) days.

A specific lot cannot be redeemed as the redemption process follows a First-In, First-Out (FI-FO) Methodology.

There is an Early Redemption Fee that will be subtracted from your redemption proceeds. Please check our UITF pages to find out about the Early Redemption Fees which varies depending on the UITF variant.

You may use the Mini Statement and Transaction History to view your previous UITF subscriptions/redemptions.

UITF Statements/Advices for subscriptions and redemptions done in the Chinabank Mobile App will be sent to the registered email address in the mobile app. For security purposes, Chinabank will only send password-protected UITF Statements.

To update your registered email address, please go to your nearest Chinabank Branch and duly accomplish a Trust Instruction Sheet. We shall effect the change within three (3) banking days.

Your request to remove account is subject to review. Kindly check your Chinabank Mobile App after 24 hours (or next banking day) to check the status of your request.

There are NO transaction charges when making UITF subscription/redemptions.

To add your preferred Savings/Current Account for your investment subscription/ redemption, please follow Add Account instructions in item no. 1.

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