1. Select “Pay or Transfer” from the post-login menu.
2. Select “To Billers” and tap “Pay Bill”.
3. Choose your source account, then choose a biller category or select a biller.
4. Enter your bill payment transaction details. Tap Next
5. Review and confirm the details of your bill payment transaction and tap Confirm.
6. Enter the One-Time Password (OTP) sent to your registered mobile number.

A confirmation of your successful bill payment transaction will be displayed.

1. Select “Pay or Transfer” from the post-login menu.
2. Select “To Billers” and tap “Add Biller”.
3. Choose a biller category or select a biller by tapping the biller name.
4. Enter biller details. Assign a biller nickname and indicate biller account number.
5. Review and confirm the details of your add biller transaction and tap Confirm.

Just click on the “Recurring” tickbox to repeat your bills payment transaction every month.

Yes. Once the biller is added, you can immediately start paying.

1. Select “Pay or Transfer” from the post-login menu. 
2. Select "To Billers" and swipe to the left to view action to be done to the selected biller 
3. Tap on “Edit” to edit your biller’s nickname or “Remove” if you want to remove the biller from the list, then tap “Next” 

If you wish to edit other biller details such as the account or reference number, remove the biller and register again. 

No. Paying bills using the Chinabank Mobile App is free of charge.

There is no amount limit for bills payment. However, your account balance should be sufficient to cover the payment. 

Your payment will be posted after 2 to 3 banking days.           

Yes. You can still pay for a bill that is past its due date. However, please be reminded that we are not responsible for any charges that your biller may charge. We encourage you to pay your bills before their due date. 

Once the payment is successfully made, you can no longer cancel the transaction.