PROMO MECHANICS

1. The Promo is open to all Chinabank Credit Cardholders ("Cardholders") whose accounts are active, current, and in good credit standing*.​
2. A minimum single-receipt installment purchase of P5,000 in any SM Store branch using any credit card of the participating banks gives the cardholder a chance to instantly win P5,000 SM Gift Pass.  The promo only applies to in-store and personal shopper (card-present) transactions.​
3. There will be 40 winners of P5,000 SM Gift Pass per participating bank.​
4. Promo will run from November 15 to December 14, 2024.​
5. Redemption of prizes will be from November 15, 2024 to February 12, 2025.​
6. Upon completing the installment transaction of P5,000 using a participating credit card at SM Store, the transaction receipt will generate a coupon indicating whether the customer wins an instant prize.  Non-winning stub will be printed for the qualified non-winning transactions.
7. Prize is non-convertible to cash.
8. How to claim the prize:
   Winner must present the following documents at the BCO Counter of SM Store where the transaction was made. Branch Marketing Manager or Customer Service (BCO) Manager must verify the winning transaction prior to awarding of prizes to the cardholder:
   • Original winning transaction receipt
   • Original winning charge slip
   • Original winning stub
   • Credit card used for the winning transaction - Valid ID
9. Winner must surrender and sign the original winning stub.
10. The transaction receipt and winning charge slip should be marked/stamped “CLAIMED” upon release of the prize. ​
11. Cardholder can only claim his/her prize at the same branch of SM Store where transaction was made. ​
12. SM Store will not replace lost or damaged prizes caused by the winner (cardholder). ​
13. SM Store and Participating Banks reserve the right to disclose and publish names, photos and other information of the winners in any mode or manner as they deem appropriate. ​
14. Employees of SM Store and its accredited advertising agencies and suppliers, and their family relatives up to 2nd degree of consanguinity or affinity are disqualified from participating in the promotion.
15. For inquiries on the promo or concerns on their card account, Cardholders may contact Chinabank's Customer Service Hotline at (02) 888-55-888 or e-mail creditcards@chinabank.ph.​

 

*Good Credit Standing refers to accounts that are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, not under investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of the Chinabank Credit Cards.​

Per DTI Fair Trade Permit No. FTEB- 206755 Series of 2024​

For concerns, call Chinabank's Customer Service 24/7 Hotline at +632 888-55-888. Chinabank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address consumeraffairs@bsp.gov.ph. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).