Program Mechanics
- The Promo is open to all Chinabank Credit Cardholders ("Cardholders") whose accounts are active, current and in good credit standing*.
- Promo period is from November 1 to 30, 2024. Redemption is until January 31, 2025.
- Cardholders are entitled to a Shopping Treat when they use their Chinabank Credit Card (“Credit Card”) as payment in SM Store and participating SM Retail Affiliates during the promo period.
- Fashion, Footwear & Beauty - eGCS worth P500 for a minimum single-receipt purchase of P5,000 at the following from November 1-30, 2024.
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•SM Store
•Innisfree
•The Body Shop
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•Crocs
•Levi's
•Uniqlo
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•Ecco
•Sports Central
•Watsons and LOOK At Me
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•Forever21
•Surplus
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- Promo is only valid for Local retail point-of-sale terminal (POS) transactions and are valid both for straight and installment purchases.
- The Shopping Treats earned by the qualified cardholders will be sent to the Cardholder’s mobile number on record in the form of e-codes.
- The e-Codes must be redeemed and exchanged for a Gift Pass equivalent to the shopping treats earned by the qualified cardholders (once and in full amount) at the Customer Service of any SM Store branch.
- The SM Gift Pass can be used at SM Store and Other Participating Merchants (please see Annex A for the list).
- The e-codes will be sent within twenty (20) banking days from posting date of the qualified transactions and will be valid for redemption 60 days from date of sending. The e-Codes will NOT be sent to Cardholders with past due accounts including, but not limited to, those with late payment occurrence or no payment on due date.
- Chinabank reserves the right to charge the cost of the free item claimed to the Cardholder’s account in the following cases:
- Multiple, invalid, or fraudulent redemptions
- Qualified transaction/s used to redeem were subsequently filed under dispute by the Cardholder or were reversed
- Cardholder is subsequently proven to have violated any of the Promo terms and conditions
- Chinabank’s Merchant Installment Terms and Conditions shall apply. For details, visit the Chinabank website and go to the Installment Programs page.
- In case of dispute related to the promo, Chinabank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.
- In the purchase of goods and services which are on promotional discount, the PWD/Senior Citizen can avail of either the promotional discount or the discount provided under the PWD Act/Expanded Senior Citizens Act of 2010, whichever is higher.
- By joining this promo, the Cardholder confirms that he/she has read, understood and agrees to be bound by the mechanics of the promo.
- For inquiries on the promo or concerns on their card account, Cardholders may contact Chinabank's Customer Service Hotline at (02) 888-55-888 or e-mail creditcards@chinabank.ph.
*Good Credit Standing refers to accounts that are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, not under investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of the Chinabank Credit Cards.
Per DTI Fair Trade Permit No. FTEB- 204862 Series of 2024
For concerns, call Chinabank's Customer Service 24/7 Hotline at +632 888-55-888. Chinabank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address consumeraffairs@bsp.gov.ph. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).
