ALL Accor+ Explorer Membership Welcome Gift Terms and Conditions

1. The ALL Accor+ (formerly Accor Plus) Explorer Membership Welcome Gift (“Offer”) is open to newly-approved Principal cardholders (“Cardholders”) of Chinabank Destinations World Mastercard®, Chinabank Destinations World Dollar Mastercard®, and Chinabank Destinations Platinum Mastercard® in the Philippines.

The Offer is also applicable to newly-approved Principal cardholders of the above-mentioned products who have an existing Accor Live Limitless (ALL) or Accor Plus membership account. For existing Accor Plus or ALL Accor+ members, the ALL Accor+ Explorer membership availed through Chinabank shall commence once the existing Accor Plus or ALL Accor+ membership expires.

2. Qualified Cardholders are entitled to an ALL Accor+ Explorer membership valid for 1 year upon meeting the spend requirement in the table below (“Spend Requirement”): 

Chinabank Destinations World Mastercard®

      • Transaction Type: 

         o Local or international straight retail, in-store or online 

         o Local installment in-store 

      • Spend Amount: Single or accumulated spend of PHP5,000 

      • Spend Period: Within 60 days from card delivery date 

Chinabank Destinations World Dollar Mastercard®

      • Transaction Type: 

         o Local or international straight retail, in-store or online 

      • Spend Amount: Single or accumulated spend of USD100 

      • Spend Period: Within 60 days from card delivery date 

Chinabank Destinations Platinum Mastercard® 

      • Transaction Type: 

         o Local or international straight retail, in-store or online 

         o Local installment in-store 

      • Spend Amount: Single or accumulated spend of PHP5,000 

      • Spend Period: Within 60 days from card delivery date 

Transactions of the Supplementary Cardholder/s shall be counted as part of the Principal Cardholder’s spend.

3. Upon reaching the Spend Requirement amount within the Spend Period, the Cardholder shall receive within 20 business days a Membership Registration E-mail with a unique redemption code (“Code”) from ALL Accor+.

a. The Cardholder must register at accorplus.com/ph/china-bank/ using the Code within 30 days from receipt of the Membership Registration E-mail.

b. The Cardholder will be required to input the following details on the registration page:  

      • Salutation

      • First Name 

      • Last Name 

      • Mobile Number 

      • E-mail Address 

      • Mailing Address 

      • Shipping Address  

c. Within 2 business days from successful registration, the Cardholder will receive a Welcome E-mail from ALL Accor+ with instructions on how to activate his/her membership. 

d. Upon successful activation, the Cardholder will be able to download and access his/her digital ALL Accor+ Explorer membership card via Accor’s ALL (Accor Live Limitless) app. Cardholders may also view their membership account and dining and accommodation vouchers at https://www.accorplus.com/ph/.

4. The Membership Registration E-mail with the Code shall only be sent once by ALL Accor+. Cardholders should ensure that their e-mail address on record with Chinabank is updated. Chinabank shall not be liable for a Membership Registration E-mail not received by a Cardholder due to failure of the Cardholder to update his/her e-mail address on record. ALL Accor+ has no obligation to resend Membership Registration E-mails to Cardholders. To update their e-mail address, Cardholders may contact Chinabank Customer Service 24/7 Hotline at +632 888-55-888 or e-mail creditcards@chinabank.ph.

5. Cardholders must redeem the ALL Accor+ Explorer membership using the given Code within 30 days from receipt of the Membership Registration E-mail. Neither Chinabank nor ALL Accor+ shall have any obligation to extend its validity in case the Cardholder fails to redeem the Code prior to its expiry.

6. Once the Code has been redeemed, it cannot be cancelled or converted to other products, cash, cash credits, or Rewards Points and cannot be availed in conjunction with similar ongoing acquisition promotions of Chinabank Credit Cards. If the Cardholder also availed the offer of another concurrent acquisition program, the cost of the lower value offer shall be charged to the Cardholder’s credit card account.

7. The Cardholder agrees to maintain his/her Chinabank Destinations Mastercard® account in good credit standing* for at least 12 months from its issue date. If at any time the Cardholder’s account is cancelled prior to the expiration of the 12-month period, the cost of the Offer (ALL Accor+ Explorer membership’s retail price at PHP9,800) shall be charged to the Cardholder’s Chinabank Destinations Mastercard® account.

In addition, Chinabank reserves the right to charge the cost of the Offer to the Cardholder's credit card account and disqualify the Cardholder from this and future promotions in the following cases: 

a. Multiple, invalid, or fraudulent redemption

b. Qualifying transaction/s were subsequently filed under dispute by the Cardholder 

c. If the Cardholder is subsequently proven to have violated any of the ALL Accor+ Explorer Membership Welcome Gift Terms and Conditions

8. While Chinabank has facilitated this Offer for China Bank Destinations Mastercard® cardholders, ALL Accor+  is the sole provider of all benefits under the Offer. Accordingly, the Cardholder understands, acknowledges, and agrees that his/her availment of the benefits under the Offer shall constitute a contract solely between ALL Accor+ and the Cardholder, and Chinabank is not, nor will become, a party thereto.

9. Benefits under the Offer are based on information provided by ALL Accor+. Any claim, complaint, or dispute of any nature arising out of or in relation to the availment, or attempted availment by the Cardholder of any benefit under the Offer shall be settled by the Cardholder directly with ALL Accor+, and the Cardholder shall not make any claim against Chinabank.

10. By availing the Offer, the Cardholder agrees to provide his/her personal information and other information that may be required, to ALL Accor+ and agrees that such information shall be subject to the confidentiality, data privacy, and security terms of ALL Accor+. Cardholders may refer to the Data Privacy Charter of ALL Accor+  to learn more. 

11. By availing the Offer, the Cardholder confirms that he/she has read, understood, and agrees to be bound by the terms and conditions of the Offer and the ALL Accor+ Explorer Terms and Conditions. 

12. In case of dispute related to the Offer, the decision of Chinabank and ALL Accor+ shall be deemed final and non-negotiable. 

13. The Offer is subject to the Terms and Conditions Governing the Issuance and Use of Chinabank Credit Cards. 

14. For inquiries on the Offer or concerns on their Chinabank Destinations Mastercard® accounts, Cardholders may contact Chinabank Customer Service 24/7 Hotline at +632 888-55-888 or e-mail creditcards@chinabank.ph. 

Upon receipt thereof, Chinabank shall conduct a comprehensive investigation in accordance with its established procedures and Cardholders shall be notified of its findings, if applicable, which findings shall be final and conclusive. 

Chinabank is regulated by the Bangko Sentral ng Pilipinas, with contact number (632)8708-7087 and e-mail address, consumeraffairs@bsp.gov.ph. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/). 

15. For any enquiries on ALL Accor+ membership, please contact the ALL Accor+ Explorer Member Services team via the Member Help Centre. 

*Cardholders in good credit standing are those whose accounts are active and current and are not, otherwise, blocked, cancelled, delinquent, or past due, not under any repayment program or special installment in relation thereto, not under investigation due to suspected fraudulent activities, or those who have not, otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of China Bank Credit Cards. 

To learn more about the Accor Plus programme, visit Accor Plus website at https://www.accorplus.com/ph/about/faqs/.