General Information

1. What is the OKS US Dollar Savings account?

The OKS US Dollar Savings account is perfect for remittance and savings. It helps you avoid multiple currency conversions and store USD securely.

 

2. Key Benefits:

• Save in US dollars
• Only $10 initial deposit required
• No maintaining balance required
• Passbook-based for physical transaction tracking
• Access via the My CBC app or Chinabank Mobile App
• Convert USD to PHP through the Chinabank Mobile App or at any Chinabank branch

 

 

Account Opening & Access

3. How do I open an OKS US Dollar Savings account? 

Just visit any Chinabank branch with a valid ID and at least $10 to open your account.

4. Is the account available on the myCBC app? 

Yes, you can enroll in the My CBC app to manage your OKS US Dollar Savings account digitally.

5. How do I enroll my OKS US Dollar account in the My CBC app?

• Download the My CBC app and click “Register Now”.
• Read and agree to the Terms & Conditions and Privacy Policy.
• Provide the required details and click "Next".
• Enter the One-Time Password (OTP) sent to your registered mobile number, then click "Submit".
• Enter the verification code sent to your registered email address, then click "Submit".
• Nominate your Username and Password, follow the on-screen instructions, and tap “Submit”.

 

 

To learn more about My CBC app visit: My CBC Frequently Asked Questions | Chinabank Website

 

 

Conversions & Fund Transfers

6. Can I convert USD to PHP through the My CBC app? 

Not at the moment. You can convert USD to PHP through the Chinabank Mobile App or by visiting Chinabank branch.

 

7. Can I transfer funds from my USD account? 

Yes, you can transfer funds to your own USD denominated Chinabank accounts via the My CBC app.

 

Customer Support

8. Where can I seek assistance? 

You can contact our Customer Contact Center or visit any Chinabank branch for assistance, Click here.