From second from left: Chinabank Cards and Personal Loans Sales Head Joseph Vincent Pangilinan, Cards and Personal Loans Marketing Head Niña May Reynoso, and Portfolio Management Head Jennifer Soriano, flanked by Awards Presenter Ben Hanlin and Euromoney Global Head of Research Ben Naylor.

 

Chinabank was recognized among the most innovative and outstanding banks in the region at the Euromoney Asia-Pacific Awards for Excellence 2025 last September 2 at the Raffles Hotel in Singapore.

The bank received the Philippines' Best Bank for Customer Experience award for its 30-Minute Instant Issuance Credit Card Program, the first and only credit card issuance of its kind in the country. This initiative makes credit easily accessible through Chinabank's 30-Minute Instant Issuance Booths in various SM Malls, hypermarkets, and supermarkets nationwide. The application process is digital and simplified, putting the power of Chinabank Credit Cards in the hands of more Filipinos.

At the awarding ceremony were CBC Cards and Personal Loans Marketing Head Niña Reynoso, Portfolio Management Head Jennifer Soriano, and Cards and Personal Loans Sales Head Joseph Vincent Pangilinan.

"We are committed to providing our customers with innovations that will elevate their Chinabank experience. This recognition inspires us to continue pushing boundaries to meet the needs of our clients and also set a new standard for the industry," CBC Consumer Banking Segment Head Aloysius Alday Jr. said.

The 30-Minute Instant Issuance Credit Card Program was also recently named by The Asian Banker as the Best Digital Consumer Lending Service and by the Asian Banking & Finance as the Service Innovation of the Year – Philippines.

The Euromoney Asia-Pacific Awards for Excellence is a prestigious annual program that celebrates innovative, customer-centric banking strategies, and transformative financial solutions that enhance customer experience and set new industry benchmarks across the region.