From left: Host Inka Magnaye, Chinabank's Chief Innovation and Transformation Officer Delfin Jay Sabido IX, Independent Director Genaro Lapez, Treasurer Christopher Ma. Carmelo Salazar, and CFO Patrick Cheng at the My CBC launch event on January 30 at Seda BGC.

Chinabank launched its redesigned and improved mobile app, My CBC, for faster, simpler, and smarter banking on the go. 

Cognizant of the rising smartphone usage in the Philippines and increasingly tech-savvy customers, the bank released its more powerful app, leveraging cutting-edge technology to deliver topnotch customer experience.  

"We designed My CBC with innovative features to make banking more convenient, secure, efficient, and inclusive for more Filipinos," CBC Chief Innovation and Transformation Officer Delfin Jay Sabido IX said, noting that My CBC has enhanced functionalities, including easy account opening. "Through the app, customers can start and maintain a banking relationship with Chinabank without the need to visit a branch."

With an intuitive interface, advanced capabilities, and the highest security standards, My CBC can address customers' day-to-day banking needs and help manage their finances seamlessly, securely anytime, anywhere.

The new My CBC features:

• Faster and secure biometrics Login: Touch ID enables a quicker and more secure way to login, ensuring protection of banking information.
• Mobile check deposit: Simply use the mobile check deposit feature to capture and submit check images through the app. 
• Digital onboarding: With just one valid ID, new customers can open an account directly on the app with ease, while existing customers can open an additional banking account with just a few clicks, streamlining the account opening experience.

Other features like “Scan to Pay”, “Pay Bills”, and “View e-Statements” and more make banking effortless.  

"My CBC reflects our strong customer focus and builds on our continuous efforts to innovate to provide today's discerning consumers with the best possible banking experience," CBC President and Chief Executive Officer Romeo Uyan Jr. said.  

With its high touch, high tech approach, Chinabank empowers customers to choose how they want to bank.  Its vast network of branches nationwide is complemented by My CBC and other self-service channels like Chinabank Online, ATMs, CAM (Cash Accept Machine) and TellerPhone, enabling a holistic customer experience across platforms.

The redesigned My CBC app is now available for download on the App Store and Google Play. A web based interface is also available to laptop users.