Chief Innovation & Transformation Officer Delfin Jay Sabido IX and CBC Group HR Head Tani Michelle Cruz flank SyncHROne the mascot during the launch on June 10, 2025. With them are some of the members of the HRG working team. 

 

Chinabank, the Philippines' fourth largest private universal bank, has completed its transition to Darwinbox, a leading AI-powered Human Capital Management (HCM) platform. This milestone marks the bank’s full shift to a digital-first HR ecosystem that will optimize HR operations and enhance the employee experience for over 11,000 Chinabankers nationwide.

Internally branded as SyncHROne (pronounced “Sinkron”), the bank’s new centralized HCM platform is built with a mobile-first design and open API architecture, enabling seamless integration with Chinabank’s existing systems and streamlined user experience, while offering world-class data security.

“We are building a great workplace anchored on a compelling employee value proposition and a transformative work culture to foster innovation, collaboration, and employee growth,” Chinabank President & CEO Romeo Uyan Jr. said.

SyncHROne went live on June 10, 2025 after only five and a half months of development.  For the first phase, employees can access core HR functions such as recruitment and onboarding, performance management, career progression, external training, contract management, internal transfers, case management, feedback, and issue resolution.

"We are leveraging innovative technology to drive operational excellence. From the outset, the development of SyncHROne was a collaborative effort involving key stakeholders from across the bank. Their insights ensured the system would meet the evolving needs of our workforce while staying true to our governance standards," said Chinabank Chief Innovation and Transformation Officer Delfin Jay Sabido IX.

A key feature of SyncHROne is mobile accessibility.  Previously fragmented and offline processes are now in a single platform with simplified and organized workflows, conveniently and securely accessible 24/7 on smartphones, tablets, laptops, and desktops.

Set to launch in December, the second phase will further expand the system's features by introducing attendance tracking and filing, payroll and expense management, succession planning, talent management, learning management, merit planning, and compensation modeling.

“We are invigorated by the mission of reshaping people processes across the entire employee lifecycle at Chinabank, and driven by a desire to help them succeed. It is an honor to work alongside a company with over a century of legacy,” said Darwinbox Philippines Country Manager Sasank Raavi.  The partnership with Chinabank marks another major step in Darwinbox’s growing presence in the Philippines. Since entering the market in 2021, the company has onboarded over 50 enterprises, including leading names in banking, retail, and multinational industries.

Named by the People Management Association of the Philippines (PMAP) as the 2023 Employer of the Year, Chinabank is making every possible effort to be a great company to work for. SyncHROne is part of an ongoing program, ONE Chinabank, to elevate employee experience and engagement, as well as its employer brand.

CBC Group HR Head Tani Michelle Cruz emphasized: “SyncHROne marks the beginning of a new era by offering a unified source of truth for all systems that need employee data. Additionally, this HCM system will empower our business leaders with valuable people data insights, fostering the development of a future-ready workforce."