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Be on top of your accounts

 

Benefits of managing your account using Chinabank Mobile App:

  • Monitor your account and credit card balances in one app
  • Act fast for ATM Card suspension or PIN reset requirement
  • Manage your transactions and requests with just a few taps

 

Account Services

  • Add your other Chinabank accounts or credit cards for easier monitoring
  • Link your account to a mobile number or email to receive funds easier and safer
  • Manage your scheduled transactions
  • Manage your Checkbook Requests
  • Request for a New ATM PIN
  • Request for Suspension of a lost/ stolen ATM Card
  • Reset your Chinabank Online Password

1. Go to “My Accounts” from the post-login menu and tap “Add Account”
2. Select the account/s or credit card you want to add then tap “Confirm”
3. Enter the One-Time Password (OTP) sent to your registered mobile number

  1. Login to your Chinabank Mobile App. Go to Account Services > Real Time Payment
  2. Select the account you want to link to an email address or mobile number. This is your account proxy.
  3. Confirm via OTP and you’re done.

 

  1. Go to Accounts Services from the post-login menu and tap “Manage Checkbook”
  2. Provide the details of your request then verify
  3. Confirm your request with the OTP sent to your registered mobile number


  1. Go to Account Services from the post-logon menu then tap “Reset ATM PIN”
  2. Select the card to reset then confirm 
  3. Enter the OTP sent to your registered mobile number

Temporary PIN will be sent to your registered email address. You may change your PIN at the nearest Chinabank ATM. 



  1. Go to Information Services from the post-logon menu then tap “Suspend Card”
  2. Select the card to suspend then confirm
  3. Enter the OTP sent to your registered mobile number


  1. Go to Information Services from the post-logon menu then tap “Internet Banking Password Reset”
  2. Select the account to reset and confirm
  3. Enter the OTP sent to your registered mobile number


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