Frequently Asked Questions


All China Bank TellerCard holders and non-TellerCard holders maintaining deposit accounts with any China Bank branch can avail of this service. This means clients with accounts like ChinaCheck Plus, or MoneyPlus Savings or Statement Savings can use the TellerPhone. Passbook Savings accountholders can also use the TellerPhone as long as it is linked to a TellerCard.

You can avail of the TellerPhone service from the branch where you maintain your account. 

Fill out the application for TellerCard/TellerPhone Account Form at your branch of account. 

  • TellerCard/TellerPhone Account Form 
  • Valid ID 

There is no enrollment fee for the TellerPhone service. 

You can access your TellerPhone account by entering your 12-digit TellerCard number followed by the 4-digit TellerPhone PIN (TPIN). 

A sealed envelope indicating your system-generated password will be given to you.

You can pay the following bills: 

  • Credit Card Companies 
  • Allied Bank/PNB Credit Cards  
  • Bankard, Inc  
  • BDO Credit Card  
  • Citibank Visa/Mastercard 
  • Eastwest Bank Credit Card  
  • Equicom Savings  
  • HSBC Cards 
  • Metrobank/PSBank Card  
  • Security Bank Diners Club  
  • Security Bank Mastercard  
  • Standard Chartered Visa/Mastercard 
  • Union Bank Credit Cards 
  • Telephone Companies 
  • Globe Telecom  
  • ICC-Bayantel  
  • Innove  
  • PLDT  
  • Smart Communications 
  • Cable Companies 
  • Planet Cable 
  • Insurance 
  • Fortune Life Insurance Co. Inc.  
  • Fortune Medicare  
  • Great Life Financial  
  • Grepalife 
  • Paramount Life 
  • Pioneer Life Inc.  
  • PNB Life Insurance  
  • PRU Life U.K. 
  • Utilities 
  • Easytrip 
  • First Peak 
  • Prime Water 
  • Subic Water 
  • Others 
  • Alabang Country Club, Inc. 
  • Cebu Pacific 
  • Directory Phils.  
  • ePrime Business Solutions Inc.  
  • Far East Broadcasting (FEBC Phils) 
  • I.O.S. Marketing Corp.  
  • IPM Realty 
  • Manila Memorial Park Cemetery, Inc.  
  • NSO Helpline Plus 
  • Rockwell Residential Towers 
  • US Embassy 
  • Charitable Institutions 
  • Piso Para Sa Pasig  
  • Resources For The Blind  
  • World Vision Development Foundation 
  • Loans 
  • Citifinancial Loans 
  • CSI Loans/Citibank Savings Loan  
  • CTBC Bank Salstretch  
  • HSBC PL 
  • Standarded Chartered Bank EZ Loan 
  • Schools 
  • Ateneo De Manila University 
  • Don Bosco Technology Center (Cebu) 
  • De La Salle Zobel School 
  • La Salle Greenhills  
  • Miriam College 
  • Government 
  • SSS - Self Employed  
  • SSS - Voluntary Member  
  • SSS - Farmers & Fishermen  
  • SSS - OFW  
  • SSS - Non-Working Spouse  


Need more help?

Contact Us