Frequently Asked Questions

Prepaid Phone and RFID Reload

Autosweep RFID reloading is processed via InstaPay and is subject to a Php10 fee per transaction. Reloading of prepaid mobile is free of charge. 

Autosweep RFID loading has a limit of Php 20,000 per day. For prepaid load, you can purchase loads from Php15.00 to Php150.0 per transaction. You can purchase up to Php20,000 per day. 

You may reload your Easytrip RFID using the Bills Payment function of the Chinabank Mobile App. Go to “Pay or Transfer” from the post-login menu and select “To Billers”. Choose “Pay Bill” and look for Easytrip in the biller list. 

Yes. You may load another person's eWallet using your Chinabank Mobile App account. Simply input their eWallet account details to add them to your list. Once done, you can conveniently load their eWallet. 

Yes. Just input their mobile number. 

Yes. To edit or remove an eWallet from your list, simply follow these steps: 

  1. Select Reload or Purchase from the post-login menu 
  2. Select "E-Wallet" and swipe to the left to view action to be done to selected eWallet 
  3. Tap on “Edit” to edit your eWallet Nickname or “Remove” if you want to remove the eWallet from the list, then tap Next 

A confirmation message will be displayed. 

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