You may use any Peso Current or Savings accounts enrolled on Chinabank Mobile. Currently, the Chinabank Cash Card can’t be selected as a source of payment.

You may pay as much as P50,000.00 per day.

A confirmation screen will appear every time your transaction is successful. You will also receive a confirmation message via your registered mobile number and email address.

Payments via select partners are free, while others might have varying service fees. Please note, however, that service fees may change without prior notice.

You may request a refund from the merchant or partner where you purchased and paid. Issues relating to the items purchased or services availed of should also be communicated directly to them.

Payment transactions may be viewed in the Mini Statement on Chinabank Mobile.

To view your payment transactions on Mini Statement, follow these steps:

1. On Chinabank Mobile, go to Transaction History
2. Tap Mini Statement
3. Look for transactions tagged as PGW CASH IN <MERCHANT CODE> <TRANSACTION REFERENCE NO>