*Redemption must be in increments of 1,000 Mabuhay Miles.

How to Redeem:

1. The Principal Cardholder may redeem by:
   a. Calling Chinabank Customer Service Hotline at +632 888-55-888
   b. Sending an e-mail to creditcards@chinabank.ph.
2. The Principal Cardholder must provide his/her Mabuhay Miles account number.

Terms and Conditions:

1. Only Principal Cardholders may convert Rewards Points to Mabuhay Miles.
2. The Principal Cardholder is required to enroll in the Mabuhay Miles Program prior to conversion of Chinabank Credit Card Rewards Points to Mabuhay Miles. Visit www.philippineairlines.com to enroll.
3. The Principal Cardholder must provide his/her Mabuhay Miles account number upon redemption.
4. To ensure crediting of Mabuhay Miles, the Principal Cardholder’s name in Chinabank’s records must match with the name registered in his/her Mabuhay Miles account. If the information does not match, the Principal Cardholder will be required to update his/her records with Chinabank or Mabuhay Miles.
5. Redeemed Mabuhay Miles will be credited to the Principal Cardholder’s Mabuhay Miles account within 15 banking days from date of redemption request.
6. All valid redemptions are final. The Principal Cardholder may not cancel, revoke, change, or convert back redeemed Mabuhay Miles to Rewards Points.
7. Mabuhay Miles is governed by the Mabuhay Miles Terms and Conditions.

Customer Support:

1. For concerns on your Mabuhay Miles account and to learn more about the Mabuhay Miles program:
   a. Visit www.philippineairlines.com.
   b. Call their 24/7 hotline, +632 8539-0000, +632 8855-8888, or +63 919-056-2255.
   c. Send an e-mail to palcustomersupport@philippineairlines.com.
   d. Start a conversation on Viber or WhatsApp with Philippine Airlines (+63 998-951-4359).
   e. Chat with Philippine Airlines on Messenger.