PROMO MECHANICS: THE CHINABANK DESTINATIONS TRAVEL FAIR

 

A.         EXCLUSIVE ONLINE TRAVEL DEALS

 I.          Qualifications

The Promo is open to all Chinabank Credit Card Cardholders ("Cardholders") whose accounts are active, current, and in good credit standing*.

II.             Promo Period

Promo Period is from November 15 to 30, 2024.

▪          Booking Period is November 15 to 30, 2024.

▪          Travel/stay Period is from November 15, 2024 to May 31, 2025

 

III.          Terms and Conditions:

1.       Cardholders are entitled to avail the exclusive offers from the following merchant partners for airline, hotel, and tours, experiences & activities bookings when they use their Chinabank Credit Card for payment during Chinabank Destinations Travel Fair.

 

   Partner Airlines:

●         Air Canada	●         Finnair	●         Philippine Airlines
●         All Nippon Airways	●         Garuda Airlines	●         Qatar Airways
●         American Airlines	●         Japan Airlines	●         Turkish Airlines
●         Cathay Pacific	●         Korean Air	●         United Airlines
●         Etihad

 

      Partner Hotels:

●       Burj Al Arab	●       Dusit Thani Pattaya	●       Pullman Danang
●       Canvas Dubai	●       Hyatt Regency Dubai	●       Pullman King Power Bangkok
●       DAMAC Maison Canal View Dubai	●       Kuramathi Resorts - Maldives	●       Pullman Pattaya
●       DAMAC Maison Cour Jardin Dubai	●       Marasca Khao Yai, an SLH Hotel	●       Raffles Bali
●       DAMAC Maison Mall Aykon City Dubai	●       Mercure Bangkok	●       Raffles Dubai
●       DAMAC Maison Mall Street Dubai	●       Mercure Kuta Bali	●       Raffles Maldives Meradhoo
●       DoubleTree by Hilton Bangkok Ploenchit	●       Mercure Legian	●       Shangri-La Dubai
●       Dusit Thani Dubai	●       Mercure Nusa Dua	●       Shangri-La Singapore
●       Dusit Thani Krabi Beach Resort	●       Mercure Pattaya	●       Spicetree Resorts - Chinnar
●       Dusit Thani Laguna Phuket	●       Novotel Pratunam Bangkok	●       Spicetree Resorts - Munnar
●       Dusit Thani Mactan Cebu Resort	●       Paramount Hotel	●       Spicetree Resorts - Rajakumari
●       Dusit Thani Maldives

 

 

 

Tours, Experiences & Activities Partners:

Tours, Experiences & Activities	Country	Tours, Experiences & Activities	Country
●           Alcazar Show	Thailand	King Power Mahanakhon Skywalk	Thailand
●           Aquaventure Waterpark	UAE	Kuala Lumpur tour	Malaysia
●           Burj Khalifa	UAE	Legoland Malaysia	Malaysia
●           Cameron Highlands	Malaysia	Louvre Abu Dhabi	UAE
●           Desert Safari	UAE	Madame Tussad & Sea Life world	Thailand
●           DisneyLand Hong Kong - 1-Day Ticket	HK	Marina Bay Sands	Singapore
●           DisneyLand USA	USA	Miracle Garden	UAE
●           Dolphin bay	Thailand	Nong Nooch village	Thailand
●           Dolphine Show	UAE	Phi Phi Island	Thailand
●           Dreamworld	Thailand	Safari World	Thailand
●           Dubai Desert Safari	UAE	singapore city tour	Singapore
●           Dubai Marina Cruise	UAE	Singapore DUCKTours (English Tour) - Non Peak	Singapore
●           Global Village	UAE	Singapore Flyer	Singapore
●           Grand Palace & Emerald Buddha	Thailand	Singapore night safari	Singapore
●           Heritage Village, Abu Dhabi	UAE	Six Flags USA	USA
●           HongKong Sky 100 Observation Deck	HK	Taman Negara National Park	Malaysia
●           IMG Worlds of Adventure	UAE	Universal Studios Singapore	Singapore
●           James Bond Island Tour	Thailand	Yas Island	UAE

 

2.      To qualify for the promo offer, the Cardholder must use his/her Chinabank Credit Card for purchases of airline tickets, hotel bookings and for tours, experiences & activities bookings via the Chinabank Destinations Travel Fair Website (https://chinabankdestinations.travelx.ai.).

●         The Chinabank Destinations Travel Fair Website is powered by Giift and TravelX

 

3.      Cardholders must have an email address to be eligible to join the Promo.

 

4.      To avail, Eligible Cardholders must register via the Chinabank Destinations Travel Fair Website (https://chinabankdestinations.travelx.ai.). For enhanced browser experience, please use a Laptop or Desktop device and follow the following procedures:

 

●      Go to the website to register (https://chinabankdestinations.travelx.ai.).

●      Enter your email address and click the button “Send OTP”.

●      Go to your email, check your message received from Sender Name: “chinabanksupport @travelx.ai” to get the OTP.

●      Go back to the website and enter the OTP.

●      Proceed with account registration.

●      Log-in to your account after registration.

●      Select for flight booking/hotel booking/tours, experiences & activities booking.

●      Enter the required details for flight booking/hotel booking/tours, experiences & activities booking.

●      Review all the information/details for flight booking/hotel booking/tours, experiences & activities booking.

●      Once done, proceed to payment.

●      Input the required details of your Chinabank credit card. Then click, “Pay Now”.

●      Once payment is successful a pop-up message “Payment Successful! Thanks for your booking” will appear on the screen.

5.      The prices are displayed in USD and subject to change without prior notice.

6.      The Specific Terms and Conditions for The Chinabank Destinations Travel Fair (Annex A) shall apply.

7.      The Terms and Conditions for Signing up in the Chinabank Destinations Travel Fair Website (Annex B) shall apply.

8.      The Terms and Conditions of the Participating Partners shall apply.

9.      The offer is non-transferrable and cannot be exchanged for cash or other items or used in conjunction with other promotional offers of Participating Partners.

10.    In the event that the Cardholder was able to claim the offer and was subsequently proven to have violated any of the promo mechanics and/or terms and conditions governing the use of his/her Chinabank Credit Card, Chinabank reserves the right to charge the cost of the offer to the Cardholder's Credit Card account.

11.    Any dispute concerning the services related to the promo offers shall be settled directly between the Cardholder and Participating Partners.

12.    In the purchase of goods and services which are on promotional discount, the Senior Citizen can avail of either the promotional discount, or the discount provided under the Expanded Senior Citizens Act of 2010 or Magna Carta for Disabled Person, whichever is higher.

13.    By joining the promo, the Cardholder authorizes Chinabank to provide Cardholder information that are necessary to fulfill the registration and booking process of the promo to its third-party service providers. Further, the Cardholder confirms that he/she has read, understood and agrees to be bound by the mechanics of the promo.

14.    For any concerns or questions on Participating Partners’ services and discount, please feel free to contact their respective contact numbers or send an email to chinabanksupport@travelx.ai.

15.    For inquiries on the promo or concerns on their card account, Cardholders may contact Chinabank's Customer Service Hotline at (02) 888-55-888 or e-mail creditcards@chinabank.ph.

 

*Cardholders in good credit standing refers to accounts that are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, not under investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of the Chinabank Credit Cards.

 

 

 

B.      2X AIR MILES REWARDS POINTS (exclusive for Chinabank Destinations World, Destinations World Dollar and Destinations Platinum)

 

Terms and Conditions:

 

1.     The Promo is open to all Chinabank Destinations World, Destinations World Dollar and Destinations Platinum, Cardholders (“Cardholders”) whose accounts are active, current, and in good credit standing*.

2.     Promo period is from November 15 to 30, 2024.

3.     The Chinabank Destinations World, Destinations World Dollar and Destinations Platinum cardholders will be qualified to earn 2x Air Miles Rewards Points when he/she uses his/her Chinabank Destinations World, Destinations World Dollar and Destinations Platinum Credit Card for purchases of airline tickets, hotels bookings and for tours, experiences & activities bookings via the Chinabank Destinations Travel Fair Website (https://chinabankdestinations.travelx.ai.).

4.     The air miles rewards points earned by the Cardholders shall be credited to the Chinabank Credit Card account of qualified Cardholders within thirty (30) days after the promo period.

5.     The air miles rewards points earned by qualified Supplementary Cardholders will be credited to the account of the Principal Cardholder.

6.     The Chinabank Credit Card account of the qualified Cardholders must be active and in good credit standing during the promo period and at the time of the crediting of the air miles rewards points, otherwise, the air miles rewards points will be forfeited in favor of Chinabank.

7.     Chinabank reserves the right to forfeit the air miles rewards points or charge its value to the Cardholder’s Chinabank Credit Card Account in the event that the Cardholder was credited or was able to redeem the air miles rewards points but was subsequently proven to have violated any of the promo terms and conditions, or whose Chinabank Credit Card Account has become delinquent, past due, suspended, cancelled, or terminated within the promo period.

8.     The air miles rewards points earned on disputed transactions will be reversed and forfeited in favor of Chinabank.

9.     In case of dispute related to the promo, Chinabank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.

10.   By joining this promo, the Cardholder confirms that he/she has read, understood, and agrees to be bound by the mechanics of the promo.

11.   For inquiries on the promo, Cardholders may contact Chinabank’s 24/7 Customer Service Hotline at (02) 888-55-888 or domestic toll-free numbers 1-800-1888-5888 (PLDT) or e-mail creditcards@chinabank.ph

*Cardholders in good credit standing refers to accounts that are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, not under investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of the Chinabank Credit Cards.

 

 

 

 

 

 

ANNEX A

The Chinabank Destinations Travel Fair

 

A.      FLIGHTS

 

Terms and Conditions

●         Promo Period is from November 15 to 30, 2024.

▪             Booking Period is November 15 to 30, 2024.

▪             Travel/stay Period is from November 15, 2024 to May 31, 2025

●           Promo offer/s can only be valid if booked via Chinabank Destinations Travel Fair Website (https://chinabankdestinations.travelx.ai.)

●           The prices are displayed in USD and subject to change without prior notice.

●           Discount offers for flights are available on a first-come, first-served basis. Avail the airlines offers while they last.

 

 

Booking Policy

 

1.      Infant passengers must be accompanied by an adult who is at least 18 years old.

2.      For international flights, please ensure that you have a visa and passport with a minimum validity period of 6 months before the date of arrival in the country.

3.      Customers must provide accurate information when making a booking.

4.      Customers are responsible for the travel documents such as tickets, visas, etc. for entry, exit, and transit or other requirements in the destination country.

5.      Check-in is done at least 3 hours before departure for all international flights and 2 hours in advance for domestic flights.

6.      By making a booking or purchasing a travel ticket on destinations.chinabank.ph, customers are deemed to have understood, accepted and agreed to the policy on the amendment and cancellation provisions, as well as all additional terms and conditions imposed by the airlines.

7.      Customers will be charged with changes and cancellation fees according to airline regulations.

8.      Airlines may change their schedules at any time for operational reasons. It is the customer's responsibility to monitor their flight status and contact the airline directly for rebooking or compensation.

 

 

B.      HOTELS

Terms and Conditions

●           Promo Period is from November 15 to 30, 2024.

▪            Booking Period is November 15 to 30, 2024.

▪            Travel/stay Period is from November 15, 2024 to May 31, 2025

●           Promo offer/s can only be valid if booked via Chinabank Destinations Travel Fair Website (https://chinabankdestinations.travelx.ai.)

●           The prices are displayed in USD and subject to change without prior notice.

Booking Policy

1.       Customers are provided with a designated free cancellation period during which no cancellation charges apply. This period is communicated clearly during the booking process.

2.       Details regarding cancellation charges, if applicable, are presented on the booking review page. It is imperative for customers to review and understand these charges before confirming the booking.

3.       Upon cancellation of a booking, the refund process is initiated, and the amount is credited back to the customer. The duration for this refund to be credited back depends on the individual hotel policy, typically within 7 to 21 days.

4.       Many hotel reservations may be non-refundable or subject to strict cancellation policies. By booking such reservations, the customer agrees to accept the hotel’s refund policy

5.       Hotels may change their policies or bookings at any time for operational reasons. It is the customer's responsibility to monitor their booking status and contact the hotel directly for modifications or compensation.

6.       It is the sole responsibility of the customer to ensure they possess valid travel documentation, including identification and any required permits.

7.       Customers must comply with hotel check-in and check-out procedures.

 

C.     TOURS AND EXPERIENCES

Terms and Conditions

●           Promo Period is from November 15 to 30, 2024.

▪             Booking Period is November 15 to 30, 2024.

▪             Travel/stay Period is from November 15, 2024 to May 31, 2025

●           Promo offer/s can only be valid if booked via Chinabank Destinations Travel Fair Website (https://chinabankdestinations.travelx.ai.)

●           The prices are displayed in USD and subject to change without prior notice.

 

 

Booking Policy

 

1.          Customers must acknowledge that some operators may require them to adhere to local policies and furnish the necessary documents as a prerequisite to using and/or participating in the tours and experiences they offer.

2.          Refund policies depend on the specific tour or experience operator and may include conditions such as free cancellation periods, non-refundable bookings, or fees associated with cancellations.

3.          Customers must review the tour and experience details, including policies and potential additional charges, before confirming bookings.

4.          Users must comply with any guidelines provided by the tour or experience operators to avoid issues during the booking process.

 

 

 

 

ANNEX B

The Chinabank Destinations Travel Fair - Terms and Conditions for Signing Up

 

Welcome to the Chinabank’s Destinations Travel Fair! By signing up in destinations.chinabank.ph, you agree to these Terms and Conditions. Please read them carefully before using the website.

 

1.          Acceptance of Terms

By signing up, you acknowledge that you have read and agree to these Terms and Conditions.

2.          Eligibility

To avail the promo and complete the booking, you must be a Chinabank credit cardholder, with active account and in good credit standing. 

3.          Account Registration

To avail the promos, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.          Account Security

You are responsible for maintaining the confidentiality of your account and password.

5.          Booking Services

The website allows you to book flights, hotels, and tours, experiences & activities. Availability and terms may apply.

6.          Payment

Upon checkout, only payment using Chinabank credit cards will be accepted.

7.          Cancellations and Refunds

Cancellation and refund policies vary per airline, hotel, and tour, experiences & activities. Please review the specific terms before completing your booking.

8.          User Conduct

You agree not to use the microsite for any unlawful purpose or in a manner that could damage, disable, overburden, or impair the site.

9.          Changes to Terms

We reserve the right at our absolute discretion and without liability to change, modify, alter, adapt, add or remove any of the terms and conditions contained herein and/or change, suspend or discontinue any aspect of this website. We are not required to give you any advanced notice prior incorporation any of the above changes and/or modifications into this website.

 

 

DTI Fair Trade Permit No. FTEB-205939 Series of 2024.

For concerns, call Chinabank's Customer Service 24/7 Hotline at +632 888-55-888. Chinabank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address consumeraffairs@bsp.gov.ph. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).