Frequently Asked Questions

CIBI - Claims

We highly recommend that you course through everything including notification to us as your Broker. This is to properly guide you on correct documentation and procedure in filing a claim.

● Affidavit of Loss/Damage
● Police Report
● Copy of vehicle’s registration certificate and current receipt
● Copy of drivers license and receipt of the person driving during the accident
● Photos (at least 3) of insured vehicle showing damaged and plate number
● Repair estimate (at least 2) should be from accredited shop
● Copy of Complaint and Alarm sheets (Camp Crame) for Theft cases
● Original copy of vehicle’s registration and official receipt plus ignition key (if still available)
● Any other documents that would support the claim

Upon submission of complete  necessary requirements, we will liaise with Insurer to facilitate as soon as possible. You may reach out to us through at +63 (2) 8885-5555 loc. 6992 / 5774.

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