999 MALL
AGOO
ANGELES - MCARTHUR HIGHWAY
ANGELES - STO. ROSARIO
ANGELES CITY
ANGELES CITY - BALIBAGO
ANGELES CITY - MARQUEE MALL
ANTIPOLO - SUMULONG HIGHWAY
ANTIPOLO CITY
ANTIQUE - SAN JOSE
APALIT 
ARANETA  AVENUE
ARRANQUE
ASUNCION 
AYALA - COLUMNS
AYALA-ALABANG
BACOLOD - ARANETA
BACOLOD - LIBERTAD
BACOLOD - MANDALAGAN
BACOLOD - NORTH DRIVE
BAGUIO
BAGUIO CITY - KISAD
BALANGA CITY
BALER
BALINTAWAK BONIFACIO
BALIWAG
BALUT
BANAWE
BANAWE - CALAMBA
BATANGAS
BATANGAS - BAUAN
BATANGAS - LEMERY
BATANGAS-ROSARIO
BAYBAY CITY
BEL-AIR
BETTER LIVING SUBD.
BF HOMES
BF HOMES - AGUIRRE
BF RESORT VILLAGE
BGC - ONE WORLD PLACE
BINANGONAN
BINONDO CENTER
BLUMENTRITT
BO. KAPITOLYO
BONNY SERRANO
BORONGAN
BULACAN - BALAGTAS
BULACAN - PLARIDEL
BULACAN - STA. MARIA
BUTUAN CITY
CABANATUAN - MAHARLIKA
CABANATUAN CITY
CAGAYAN DE ORO - CARMEN
CAGAYAN DE ORO  -DIVISORIA
CAGAYAN DE ORO - LAPASAN
CAINTA
CALAPAN
CANDON CITY
CAPITOL HILLS
CARMONA
CATARMAN
CATBALOGAN 
CAUAYAN CITY
CAVITE - DASMARINAS
CAVITE - IMUS
CAVITE - MOLINO
CAVITE - ROSARIO
CAVITE - SILANG
CAVITE - SM CITY BACOOR
CDO - GAISANO CITY MALL
CDO - PUERTO
CEBU - AYALA
CEBU - BANAWA
CEBU - BANILAD
CEBU - BOGO 
CEBU - CARCAR
CEBU - CONSOLACION
CEBU - ESCARIO
CEBU - F. RAMOS
CEBU - GORORDO
CEBU - GUADALUPE
CEBU - LAHUG
CEBU - LAPU LAPU
CEBU - LAPU LAPU CENTRO
CEBU - MAGALLANES
CEBU - MANDAUE
CEBU - MANDAUE - J CENTRE MALL
CEBU - MANDAUE CABANCALAN
CEBU - MANDAUE NORTH ROAD
CEBU - MINGLANILLA
CEBU - NAGA 
CEBU - SM CITY
CEBU - SM SEASIDE CITY
CEBU - SUBANGDAKU
CEBU - TALAMBAN
CEBU - TALISAY
CEBU BASAK - SAN NICOLAS
CEBU BASAK - SAN NICOLAS
CEBU BUSINESS CENTER
CEBU IT PARK
COMMONWEALTH
CONGRESSIONAL AVE.
CORINTHIAN HILLS
COTABATO CITY
CUBAO - ARANETA
CUBAO - AURORA
CUBAO - P. TUAZON
CULIAT - TANDANG SORA
D. TUAZON
DAET
DAGUPAN - M. H. DEL PILAR
DAGUPAN - PEREZ
DAMAR VILLAGE
DASMARINAS VILLAGE
DAVAO - BAJADA
DAVAO - BUHANGIN
DAVAO - INSULAR VILLAGE
DAVAO - MATINA
DAVAO - PANABO
DAVAO - RECTO
DAVAO - SM LANANG
DAVAO - STA. ANA
DAVAO - TAGUM
DAVAO - TORIL
DAVAO MC ARTHUR
DEL MONTE - MATUTUM
DEL MONTE AVENUE
DIPOLOG
DIVISORIA - STA. ELENA
DON ANTONIO
DUMAGUETE
E. RODRIGUEZ 
E. RODRIGUEZ - ACROPOLIS
E. RODRIGUEZ - CORDILLERA
E. RODRIGUEZ - HILLCREST
EASTWOOD CITY
EDSA - KALOOKAN
EDSA - PHILAM
EDSA - TIMOG AVENUE
ELCANO
ERMITA
ESPANA
EVANGELISTA
EXAMINER
FAIRVIEW
FILINVEST CORP. CITY - NORTHGATE
FILINVEST CORPORATE CITY
FIVE E-COM CENTER
FORT BONIFACIO GLOBAL CITY
GAPAN
GEN. SANTOS CITY
GEN. SANTOS CITY - DADIANGAS
GIL PUYAT - ELIZABETH PLACE
GIL PUYAT AVE.
GREENBELT 1
GREENHILLS
GREENHILLS - CONNECTICUT
GREENHILLS - ORTIGAS
GUAGUA
HEROES HILLS
HOLY SPIRIT DRIVE
ILAYA
ILIGAN CITY
ILOCOS NORTE-SAN NICOLAS
ILOILO - IZNART
ILOILO - JARO
ILOILO - MABINI
ILOILO - MANDURRIAO
ILOILO - RIZAL
INTRAMUROS
IRIGA CITY
ISABELA - ILAGAN
ISABELA - ROXAS
ISABELA-SANTIAGO
J. ABAD SANTOS
JUAN LUNA
KALAYAAN AVE.
KALIBO
KALOOKAN
KALOOKAN - 8TH AVENUE
KALOOKAN - CAMARIN
KALOOKAN - MONUMENTO
KAMIAS
KARUHATAN
KATIPUNAN AVE. - ST. IGNATIUS
KIDAPAWAN CITY
KORONADAL CITY
LA TRINIDAD
LA UNION
LAGUNA - BINAN
LAGUNA - CALAMBA
LAGUNA - STA. CRUZ
LAGUNA-CABUYAO
LAOAG
LAS PINAS
LAS PINAS - MANUELA
LAVEZARES
LEGASPI CITY
LEGASPI VILL. - AIM
LEGASPI VILL. - C. PALANCA
LEGASPI VILL. - PEREA
LEGASPI VILL. - SALCEDO
LEGASPI VILLAGE - AMORSOLO
LUCENA CITY
MAASIN CITY
MABALACAT - DAU
MAGALLANES VILLAGE
MAKATI - COMEMBO
MAKATI - JP RIZAL
MAKATI AVENUE
MAKATI MAIN
MALABON - CONCEPCION
MALABON - GOV. PASCUAL
MALABON - POTRERO
MALANDAY
MALAYBALAY CITY
MALOLOS
MANDALUYONG - BONI
MANDALUYONG - PIONEER
MANILA - MACEDA
MARIKINA
MARIKINA - FAIRLANE
MARIKINA - GIL FERNANDO AVE.
MARIKINA - SSS.VILL.
MARILAO
MASANGKAY
MASANGKAY - LUZON BR.
MASBATE
MAYON
MEYCAUAYAN
MIDSAYAP
MINDANAO AVENUE
MUNTINLUPA - PUTATAN
N. DOMINGO
NAGA CITY
NAVOTAS
NEGROS OCCIDENTAL - SAN CARLOS
NOVALICHES
NOVALICHES - SANGANDAAN
NOVALICHES - TALIPAPA
NOVALICHES - ZABARTE
NUEVA
NUEVA ECIJA - STA. ROSA
OCCIDENTAL MINDORO - SAN JOSE
ONGPIN
ORMOC
OROQUIETA
ORTIGAS - ADB AVE.
ORTIGAS - JADE DRIVE
ORTIGAS AVE. EXT. - RIVERSIDE
ORTIGAS CENTER
ORTIGAS COMPLEX
OZAMIS CITY
PACO
PACO - ANGEL LINAO
PACO - OTIS
PADRE FAURA
PAGADIAN CITY
PANGASINAN - ALAMINOS CITY
PANGASINAN - ROSALES
PANGASINAN - URDANETA
PANGASINAN BAYAMBANG
PANIQUI
PARANAQUE - MOONWALK
PARANAQUE - SUCAT
PASAY - LIBERTAD
PASAY - ROXAS BLVD.
PASEO DE STA. ROSA
PASIG - C. RAYMUNDO
PASIG - MERCEDES
PASIG - SAN JOAQUIN
PASIG - SANTOLAN
PASIG - SUPERCENTER
PASIG - VALLE VERDE
PASO DE BLAS
PASONG TAMO - BAGTIKAN
PASONG TAMO - CITYLAND
PATEROS
PHILAM
PUERTO PRINSESA
QUEZON AVE.
QUIAPO
RIZAL - SAN MATEO
ROOSEVELT
ROOSEVELT AVENUE - FRISCO
ROXAS CITY
SALCEDO VILL. - TORDESILLAS
SALCEDO VILLAGE - LP LEVISTE
SALCEDO VILLAGE - VALERO
SALES - RAON
SAN ANTONIO VILLAGE - P. OCAMPO
SAN FERNANDO
SAN FERNANDO - DOLORES
SAN FERNANDO - SINDALAN
SAN JOSE CITY
SAN JUAN
SAN JUAN - J. ABAD SANTOS
SAN PABLO CITY
SHAW - HAIG
SHAW - PASIG
SHAW - SUMMIT ONE
SILAY CITY
SM AURA PREMIER
SM BICUTAN
SM CDO DOWNTOWN PREMIER
SM CITY BF PARANAQUE
SM CITY DASMARINAS
SM CITY MARIKINA
SM CITY MASINAG
SM CITY NAGA
SM CITY OLONGAPO
SM CITY SAN PABLO
SM CLARK
SM FAIRVIEW
SM LIPA
SM MALL OF ASIA
SM MEGAMALL
SM NORTH EDSA
SM PAMPANGA
SM SAN LAZARO
SM SOUTHMALL
SM STA. ROSA
SM TAYTAY
SOLANO
SOLEMARE
SOLER - 168
SORSOGON
SOUTH TRIANGLE
STA. MESA
STO. CRISTO
SUBIC BAY FREEPORT ZONE
SURIGAO CITY
T. ALONZO
TABACO CITY
TACLOBAN
TAFT - QUIRINO
TAGAYTAY CITY
TAGBILARAN
TALAVERA
TANAUAN CITY
TARLAC
TARLAC - CAMILING
TARLAC - CONCEPCION
THE DISTRICT - IMUS
TIMOG
TRECE MARTIRES
TRINOMA
TUGUEGARAO
TUGUEGARAO - BALZAIN
TUTUBAN PRIME BLOCK
UP TECHNO HUB
VALENCIA
VALENZUELA
VALENZUELA - GEN. LUIS
VIGAN CITY
VISAYAS AVENUE
WEST AVE.
XAVIERVILLE
ZAMBOANGA - GUIWAN
ZAMBOANGA CITY
ZAMBOANGA-SAN JOSE GUSU

EMV cards expire to ensure that we address the physical wear and tear of the card, particularly on the chip, which needs to be upgraded for security purposes.

The expiry of the EMV card is simply the month and year after which the card will no longer work and must be replaced. The replaced card shall have the same card number as the old card with a new expiry month and year.

Your card has an expiry month and year (MM/YY Format) indicated on the face of the card just below the card number and right after VALID THRU.

You can use your card up to the last day of the expiry month - the first two digits after the VALID THRU. For example: If your Card Expiry is 01/23, you can use your card until 01/31/2023. Before the expiry month of your card, Chinabank will issue your renewal card for FREE.

You will receive an SMS notification on when you can claim or pick up your renewal card from your branch of account. You may also go to www.chinabank.ph to check if your branch of account is included in the list of branches with available renewal cards ready for pick-up.

Yes. Your renewal card will be available two (2) weeks before the expiry month indicated on your card. For example: If your Card Expiry is 01/23, your renewal card will be available to claim in your branch of account by December 15, 2022. For cards expiring in 02/23, renewal card will be available by January 15, 2023 and so on.

You need to bring at least one (1) valid/government issued ID. 

It is preferable to surrender your old card to your branch of account so they can dispose your card properly.

Yes, provided your representative is duly authorized through a letter of authority signed by you and must present his/her valid/government issued ID.

You need to activate your new card before you can use it. To activate your new ATM card, you need to go to any Chinabank ATM, insert your new card, enter your default PIN (your default PIN is your existing/old PIN) and nominate a new PIN that should be different from your existing PIN.

No. Your old card will be deactivated once you have activated your new card.

Your card will expire and you need to claim your new EMV card with your branch of account to continue to transact using an ATM card. 

Your online banking and mobile banking transactions will not be affected. You should be able to perform online and mobile banking transactions as usual. To perform POS and ATM transactions, you would need to use your new ATM card.

No need. All accounts linked to your old card will also be linked to your new card. 

It is highly recommended that you surrender your old card to your branch of account. If you cannot do so, you should shred the old card to protect the card number from falling into wrong hands. Cutting the card into small pieces before tossing it into the trash bin is the best option. 

It is likely that your card is no longer active. So, you will need to apply for a new card. 

Please email us at online@chinabank.ph or call us from 7am to 10pm, 7 days a week.
Customer Contact Center
888-55-888 (Metro Manila)
1-800-1888-5888 (Provinces)
(Press “0” to speak to a PhoneBanker)