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Important Advisory:

Chinabank Mobile App will be deactivated on May 15, 2026.

What this means for you:

  • Access: After May 15, you will no longer be able to log in via the Chinabank Mobile App.
  • Security: Your account information, balances, and history remain completely safe and unaffected by this transition.
  • The Solution: To maintain uninterrupted access to your accounts, please switch to the My CBC app today.

 

How to switch:

  1. Download My CBC, then tap “Register Now”
  2. Read and agree to the Terms & Conditions and Privacy Policy
  3. Provide the required details and tap "Next"
  4. Enter the OTP sent to your registered mobile number, then tap "Submit"
  5. Enter the verification code sent to your registered email address, then tap "Submit"
  6. Nominate your Username and Password, follow the on-screen instructions, and tap “Submit”

Note: Once you're enrolled, there will be a 24-hour waiting period. During this time, you'll receive updates via email and SMS. If you don't receive any notification, please reach out to our Customer Service Hotline at +632 888-55-888 or email customercare@chinabank. ph.

 

Read more about My CBC here.

Download My CBC and enroll your account today!