What this means for you:
- Access: After May 15, you will no longer be able to log in via the Chinabank Mobile App.
- Security: Your account information, balances, and history remain completely safe and unaffected by this transition.
- The Solution: To maintain uninterrupted access to your accounts, please switch to the My CBC app today.
How to switch:
- Download My CBC, then tap “Register Now”
- Read and agree to the Terms & Conditions and Privacy Policy
- Provide the required details and tap "Next"
- Enter the OTP sent to your registered mobile number, then tap "Submit"
- Enter the verification code sent to your registered email address, then tap "Submit"
- Nominate your Username and Password, follow the on-screen instructions, and tap “Submit”
Note: Once you're enrolled, there will be a 24-hour waiting period. During this time, you'll receive updates via email and SMS. If you don't receive any notification, please reach out to our Customer Service Hotline at +632 888-55-888 or email customercare@chinabank. ph.
Read more about My CBC here.
Download My CBC and enroll your account today!
