PROMO MECHANICS
1. The Promo is open to all Chinabank Credit Cardholders (“Cardholders”) whose accounts are active, current and in good credit standing*.
2. Promo period is from August 1 to October 31, 2026.
• Booking period is from August 1 to October 31, 2026.
• Stay period is from August 1 to November 15, 2026
3. Enjoy 20% discount on select rooms (based on bed and breakfast website rates) at Marco Polo Ortigas, Manila when you pay using a Chinabank Credit Card.
Terms and conditions:
a.) The discount is applicable to room accommodations with breakfast based on single and/or double occupancy.
b.) Valid for Deluxe City View Twin, Deluxe Mountain View King, Premier King, Continental Rooms
c.) Blackout dates: November 8-12, 2026
d.) Child Policy: 12 years old and below - free (bed sharing with breakfast)
e.) Extra Person Rate: ₱1,800++/night
f.) Cancellation/No-Show Policy: 6pm onwards a day prior to arrival = one night cancellation fee
g.) Rebooking Policy: Allowed if 24 hours before check-in.
h.) Force Majeure: Waived charges
i.) Reservation is required and intent to avail of the promo must be mentioned upon reservation.
4. How to avail:
• Promo is valid for direct bookings only by phone or email. Not valid for online bookings.
To book, call +632 7720 7777 or email resv.mnl@marcopolohotels.com.
• Upon booking, inform the reservation staff that you wish to avail the current Chinabank promo.
• To guarantee room booking, please provide the following information: complete name/s of the guests, stay dates, no. of guests (adults and kids including age) contact number and email address, and the first 6 digits of the Chinabank credit card number, and one (1) valid ID of the cardholder.
• Full payment is required upon check-in using a valid Chinabank Credit Card.
• Upon check-in, the Chinabank Card that was used for payment must be presented. Name on the card must be the same as the guest name in the reservation. Failure to present the actual Chinabank Credit Card upon check-in, will invalidate the discount and regular room rates will be applied.
5. In the purchase of goods and services which are on promotional discount, the PWD/Senior Citizen can avail of either the promotional discount or the discount provided under the PWD Act/Expanded Senior Citizens Act of 2010, whichever is higher.
6. In the event that the Cardholder was able to claim the discount and was subsequently proven to have violated any of the promo mechanics and/or terms and conditions governing the use of his/her Chinabank Credit Card, Chinabank reserves the right to charge the cost of the discount to the Cardholder's Credit Card account.
7. In case of dispute related to the promo, Chinabank's decision, in concurrence with the DTI, will be deemed final and non-negotiable.
8. By joining this promo, the Cardholder confirms that he/she has read, understood, and agrees to be bound by the mechanics of the promo.
9. For any concerns or questions on Marco Polo Ortigas, Manila's services and discount, please feel free to contact +632 7720 7777 or email resv.mnl@marcopolohotels.com.
10. For inquiries on the promo, Cardholders may contact Chinabank Customer Service Hotline at (02) 888-55-888 or domestic toll-free numbers 1-800-1888-5888 (PLDT) or e-mail creditcards@chinabank.ph
*Cardholders in good credit standing refers to accounts that are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, not under investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of the Chinabank Credit Cards.
Per DTI Fair Trade Permit No. FTEB-262234, Series of 2026.
For concerns, call Chinabank's Customer Service 24/7 Hotline at +632 888-55-888. Chinabank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address consumeraffairs@bsp.gov.ph. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).