In accordance with RA No. 10173 (Data Privacy Act), I hereby consent to the collection, retention, processing, disclosure (as provided under applicable confidentiality and data privacy laws of the Philippines including all subsequent amendments or supplements there(to) of any personal, sensitive personal, and privileged information relating to me, whether provided by me or coming to the China Banking Corporation’s (hereafter referred to as “Company”) possession, and sharing of the said personal, sensitive personal and privileged information to the Company, its offices, branches, subsidiaries and affiliates, accredited third parties/vendors, credit reporting or credit reference agencies, credit protection provider, guarantee institutions, debt collection agencies, private regulatory organizations and other financial institutions, and other outsourced service providers engaged by the Company for the purposes reasonably required by the Company, for the Company’s conduct of everyday business, and/or only if required to do so by law or in good faith belief that such action is necessary to: (a) assess my suitability for employment with the Company or any of its subsidiaries; (b) submit reports to Senior Management on recruitment strategies and demographics; (c) submit reports to government agencies; (d) use as reference when conducting reference checks; (e) conduct background/credit investigation; (f) conform to the edicts of the law or comply with legal process served on the Company and its subsidiaries; (g) protect and defend the rights or property of the Company and its subsidiaries and (h) act under exigent circumstances to protect the personal safety of users of the Company and its subsidiaries or the public.
I shall notify the Company in writing, which must be acknowledged by the Company, if I do not consent to the aforementioned processing. I further acknowledge my right to information, access, correction, rectification, erasure of my personal, sensitive personal and privileged information, data portability, objection to processing and to file complaint under the Data Privacy Act. I agree that the Company may retain my personal information for as long as necessary for the fulfilment of the purpose for which it was collected and such other purposes that I may have consented from time to time, as required by pertinent laws and regulations, and provide information when required to do so in accordance with applicable laws, by court order, and jurisprudence.
If I provide the Company with any personal information relating to a third party (e.g. reference information, et.al.), I warrant to the Company that I have obtained the recorded consent of such third party to provide the Company with the third party’s personal information for the relevant purposes and can upon the Company’s consent request, submit the same for inspection.
I agree that the Company shall not be liable for any loss or damage arising from the Company’s disclosure of personal information for the above purposes.
No need to pay in cash, no need to transfer to your ewallets
Even for in-store purchases, no need to pay in cash. Pay straight from your account using your China Bank Mobile Banking App.
Scan to Pay is a new feature on our app which allows you to pay for your purchases in retail outlets and sari-sari stores with a QR Ph code.
Simply scan the store's QR Ph Code using the China Bank Mobile App to pay from your account.
How does Scan to Pay work?
Quick Guide to your Transaction
Frequently Asked Questions
Simply look for the QRPh code to know if a merchant accepts Scan to Pay payments.
The minimum amount for each Scan to Pay transaction is Php1.00, while the maximum limit is Php50,000.00. The daily limit for Scan to Pay transactions is Php200,000.00 or 50 transactions, whichever comes first.
Yes. The Scan to Pay daily limit of Php200,000.00 is separate from the daily limit of Php250,000.00 when transferring funds to other banks via Instapay.
This service is currently free of charge.
The store should receive a real-time notification of the successful Scan to Pay payment.
There is no cut-off time for Scan to Pay transactions.Scan to Pay is powered by InstaPay which is a service that is available 24/7.
Your account's transaction history will show MBK INSTAPAY TP2M [Merchant/Bank] as the transaction description. The transaction amount and the date of transaction will be indicated as well.
You will also receive a confirmation email for every successful transaction which will contain the following details:
You might be encountering problems due to one of the following reasons:
Make sure that your China Bank Mobile App is updated to the latest version. You may also call our Customer Contact Center at 888-55-888 or send an email to email@example.com to report the error.
You should still receive an SMS notification if the transaction is successful. You can also check if transaction amount was debited from your account by logging in to the China Bank Mobile App and checking your account balance and transaction history.
Once you confirmed your transaction after entering the OTP, the payment may no longer be cancelled.If you want to cancel your transaction, please coordinate first with the merchant where the transaction was made.You may also call our Customer Contact Center at 888-55-888 or send an email to firstname.lastname@example.org to file a claim and provide the transaction details, subject for investigation with the merchant and the merchant's bank.
Delays in receipt of notification by the merchant may be due to network issues or delays in notification from the merchant's bank.Check to confirm that your account was debited. Get details of the aborted transaction such as the amount, name and location of the merchant, date and time of the transaction.
You may call our Customer Contact Center at 888-55-888 or send an email to email@example.com to file a claim and provide the transaction details. Processing the reversal of the transaction between your bank and the merchant's bank may take a few days.Check on your account from time to time if the reversal has been made.
You may call our Customer Contact Center at 888-55-888 or send an email to firstname.lastname@example.org. to file a claim. Please provide complete transaction details. Please note that this is subject to investigation with the merchant and the merchant's bank. Processing the reversal of the transaction between China Bank and the merchant's bank may take a few days. Check on your account from time to time if the reversal has been made.