Seated from left: China Bank Pres. William Whang, AFPI Pres. & CEO Peter Maher, and China Bank EVP & RBB Segment Head Rosemarie Gan; standing from left: CBS FVP & BBG Head Agerico Agustin, China Bank VP & Alternative Channels Head Carol Chua, AFPI Senior Business Development Mgr. Raymond Joseph Dolor, and CBS FVP & Alternative Channels Head Adonis Yap
China Bank offers another first in the market—beep™ card reloading via automated teller machines (ATM). China Bank and AF Payments, Inc., operator of the beep™ tap-and-go payment system, recently signed a partnership agreement adding China Bank as the first bank in the convenient and secure card reloading network of beep™.
This service is initially offered in 100 select China Bank and China Bank Savings ATMs strategically located near LRT & MRT stations and P2P bus terminals. ATMs with beep loading capability are marked with a beep™ sticker and has a beep™ card reader housed inside it. China Bank cardholders can reload from a minimum of P100 up to P10,000, in multiples of P100. The load amount is debited from their China Bank account and instantly stored in their beep™ cards. Each reload, regardless of amount, carries a minimal fee of P10, which is waived on the 5th transaction within the same month.
People trying out the Beep card reloading feature at the China Bank Head Office ATM
"Partnering with beep™ is special for us.” said Carol Chua, vice president for Alternative Channels of China Bank. “We have always been conscious of harnessing available technology, particularly in the self-service space, to better serve our clients. Co-creating with like-minded technology partners to deliver efficient and reliable value added service such as this, not only differentiates us in the market; it is consistent with our value of being the right partner for our customers. We know that this service will help our clients, in particular, to get out of the loading station queues before they queue up again to get on trains and buses by giving them the convenience of topping up via our ATMs. We hope our clients will see the value of this service and know that we are constantly working to make convenience a constant part of banking with us.”
Chua noted that while this reloading service is initially offered to China Bank cardholders, the bank plans to open the service to the general public in the future.
China Bank Beep Team
“We are excited to have this landmark partnership with China Bank that allows us to better serve our growing network of beep™ card users. This tie-up enables us to use the bank’s ATM facility to expand our multi-channel reloading platform. Having a reloading facility that’s instant, widely available, and easy to use supports our expansion efforts,” said Peter Maher, President and CEO of AF Payments Inc.
Over 5 million beep™ cards are currently in the market. These cards are used to pay for fare at elevated trains and select transportation, toll roads, as well as for purchases at select retail outlets.