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Give us a call

Customer Contact Center
Simply dial the following numbers to access TellerPhone; then at the prompt, select 1 for Banking Services, then 0.
Metro Manila, Philippines
Hotline: (632) 888-55-888
Available 24 hours a day, 7 days a week.
Domestic Toll-Free Numbers
PLDT:   1-800-1888-5888
International Toll-Free Numbers
Hongkong
         001-800-1-888-5888
Italy
           00-800-1-888-5888
Singapore
         001-800-1-888-5888
USA
         011-800-1-888-5888
Australia
       0011-800-1-888-5888
Canada
         011-800-1-888-5888
China
           00-800-1-888-5888
Japan
         010-800-1-888-5888
 
0061010-800-1-888-5888
Korea
         001-800-1-888-5888
Thailand
         001-800-1-888-5888
You may also contact us via
email: online@chinabank.ph
or fax: (632) 8519-0143

Acquired Assets
Metro Manila, Philippines
Hotline: (632) 8885-5725 / 8885-5739 / 8885-5318 / 8885-5723 / 8885-5706 / 8885-5733 / 8885-5703
Mondays to Fridays
8:30AM to 5:30PM (GMT+8)
You may also contact us via
email: aad-marketing@chinabank.ph
or fax: (02) 8840-1991

Alternative Channels Division (ACD)
Metro Manila, Philippines
Hotline: (632) 888-55-559
Mondays to Saturdays
6:00AM to 10:00PM (GMT+8) and
Sundays 8:30AM to 5:30PM (GMT+8)

Treasury
Metro Manila, Philippines
Hotline: (632) 8885-5555 locals 5629 to 5630
Mondays to Fridays
8:30AM to 5:30PM (GMT+8)
Cebu Money Center
local 3747

Trust Group
Metro Manila, Philippines
Hotline: (632) 8885-5878, 8885-5867, 8885-5862, 8885-5858
Mondays to Fridays
8:30AM to 5:30PM (GMT+8)

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