Terms and Conditions
How to claim the prize:For In-store Transactions - Winner (Cardholder) must present the following documents at the Customer Service Counter of The SM Store where the transaction was made. Branch Marketing Manager or Customer Service Manager must verify the winning transaction prior to awarding of prizes to the Cardholder:
*Cardholders in good credit standing are those whose accounts are active and current and not blocked, delinquent or past due, not under any collections repayment program or special installment, non-investigation due to suspected fraudulent activities, or those whose Credit Cards are not reported lost or stolen, and those who have not otherwise, violated any of the Terms and Conditions governing China Bank Credit Cards.
Per DTI Fair Trade Permit No. FTEB-116594 Series of 2021.
For concerns, call China Bank's Customer Service 24/7 Hotline at +632 888-55-888. China Bank is regulated by the Bangko Sentral ng Pilipinas (BSP) with e-mail address email@example.com. BSP Online Buddy (BOB) may be accessed via BSP Webchat (http://www.bsp.gov.ph/), SMS (021582277 for Globe subscribers only), and Facebook (https://www.facebook.com/BangkoSentralngPilipinas/).