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China Bank Credit Cards Reward Program

Earn points every time you use your China Bank Mastercard. For as low as P25 spend, you can earn 1 point.* Earned points can be exchanged for cash credits, or Mabuhay Miles.

*Terms and conditions apply.

REWARDS PROGRAM TERMS AND CONDITIONS

  1. Definition of Terms
    As used herein, the following terms shall have the following meanings, unless the context otherwise requires. 

    CHINA BANK” means CHINA BANKING CORPORATION, its successors and assigns.

    Account” means your CHINA BANK Credit Card account/facility.

    "Credit Card” means the Prime, Platinum, or World Mastercard Credit Card issued by CHINA BANK to the Cardholder.

    Cardholder” means the Principal Cardholder and his/her Supplementary Cardholder, if any.

    "Principal Cardholder” means the person to or for whom the Credit Card is issued by CHINA BANK.

    "Supplementary Cardholder” means any person(s), who, upon the application of the Principal Cardholder, is issued a Credit Card.

    "Rewards Program” means the CHINA BANK Credit Card Reward Points Program offered by CHINA BANK, as described in these Terms and Conditions, to the Principal Cardholders.

    Reward Points” means the points earned through usage of the Credit Card as specified in these Terms and Conditions.

    "Reward Items" means the good/s and service/s available for redemption of Reward Points.

    Service Merchants” mean merchants belonging to the Supermarket, Drug Store, and Gas Station categories.

    Standard Merchants” mean merchants other than the Service Merchants.

    “Posting Date” refers to the date when the details of your particular credit card transaction (e.g. amount) are reflected on your Account.

  2. Eligibility
    1. The Rewards Program is open to Cardholders.
    2. All accounts of Principal Cardholders in good credit standing (Credit Card account is current, not past due, not over credit limit and not cancelled) are automatically enrolled in the Rewards Program.
    3. No special enrollment or fee is currently required, although CHINA BANK reserves the right to require enrolment or introduce/charge fees in the future.
    4. Only Principal Cardholders are qualified to redeem the items. For purposes of earning Reward Points, charges upon the Card of both Principal Cardholder and his/her Supplementary Cardholder/s (if any) will be considered.

  3. Accumulation of Reward Points
    1. Qualified transactions, whether Local or International, in Standard Merchants shall earn One (1) Reward Point for every P25.00 charged to the Credit Card; and one (1) Reward Point for every P200.00 charged to the Credit Card made in Service Merchants. 
    2. Qualified transactions, whether local or international, using the Mastercard Contactless facility shall earn One (1) Reward Point for every P200.00 charged to the Credit Card, regardless if transaction was made at a Standard or Service Merchant.
    3. Foreign Currency transactions will be converted to its Philippine Peso equivalent prior to the computation of Reward Points earned. The conversion will be based on the current conversion rate on the posting date of the cardholder’s transaction. 
    4. Qualified transactions for accumulating and computing Reward Points are: retail transactions, mail order/ telephone order transactions, e-commerce transactions, and transactions made in Service Merchants. 
    5. Transactions not included in the Reward Points accumulation and computation are: Merchant Installment, Balance Transfer Installment, Transaction Conversion Installment, Auto-Charge, Bills Payment, utilities, Card Replacement Fees, Charge Slip Retrieval Fees, Annual Membership Fees, Finance Charges, Late Payment Fees, purchase of traveler’s check, Returned Check Fee, Installment Pre-termination Fee, Internal Installment Processing Fee, Refund Fee, other operational fees and charges and all other fees and charges similar or analogous to the foregoing enumeration as determined by CHINA BANK, shall be excluded from this Rewards Program and shall not earn any Reward Points. 
    6. CHINA BANK may, from time to time, amend the list of qualified and non-qualified transactions CHINA BANK’s decision as to what transactions are included for the purpose of earning Reward Points shall be final and conclusive. 
    7. Reward Points earned by Cardholder shall be reflected in the monthly Statement of Account (SOA). If within thirty (30) days from receipt of the monthly SOA, the Cardholder does not dispute the number of Reward Points earned for that particular billing cycle, the Reward Points earned as reflected on the SOA shall be deemed correct, final and binding upon the Cardholder.
    8. Reward Points accumulated by both the Principal Cardholder and the Supplementary Cardholder are credited to the Principal Cardholder’s Account.

  4. Loss and Forfeiture of Reward Points
    1. Reward Points are redeemable by Principal Cardholders of good credit standing whose Credit Card accounts are active and current (i.e. no past due, not blocked, no over credit limit and/or not cancelled). 
    2. In the event that the Principal Cardholder’s account is past due or delinquent, he/she may, at the option of CHINA BANK, redeem his/ her earned Reward Points within the prescribed redemption period after his/her Account/s is/are fully paid.  However, for the avoidance of doubt, all available Reward Points will immediately be forfeited once the Principal Cardholder’s account is past due or delinquent for ninety (90) calendar days or more. 
    3. CHINA BANK reserves the right to suspend participation of the Principal Cardholder in the Rewards Program or exclude the Principal Cardholder from participating or continuing to participate in the Rewards Program or forfeit earned Reward Points without CHINA BANK incurring liability as a consequence thereof if: 
      1. CHINA BANK determines that the Principal Cardholder or Supplementary Cardholder has in any way breached these Terms and Conditions or the Terms and Conditions Governing the Issuance and Use of the Credit Card, or 
      2. CHINA BANK considers that there exists other reasonable ground/s to do so. 
      3. Further, CHINA BANK reserves the right to reverse or deduct Reward Points erroneously credited (e.g. miscredited or over credited) to the Credit Card without need of consent or notice to Cardholder, and without CHINA BANK incurring liability as a consequence thereof. In case reversal or deduction cannot be effected, CHINA BANK reserves the right to demand for immediate payment of the monetary equivalent of the Reward Points erroneously credited or charge the monetary equivalent to the Credit Card account of the Cardholder.
    4. Transfer of Reward Points from a terminated/ cancelled Credit Card account to any other current/active CHINA BANK Credit card account is not allowed. 
    5. Fraud and abuse relating to the earning of points in the Rewards  Program or redemption of items, as reasonably determined by CHINA BANK, may result in forfeiture of earned Reward Points. 
    6. To redeem Reward Points, Principal Cardholder must not have violated either these Terms and Conditions or the Terms and Conditions Governing the Issuance and Use of the Card. 
    7. Should any violation occur after a redemption request has been made, CHINA BANK reserves the right to defer and/or stop the processing of the redemption request. 
    8. All questions or disputes regarding eligibility for the Rewards Program or eligibility of Reward Points for redemption of items including transfer of Reward Points to a Partner Program will be resolved by CHINA BANK at its sole discretion.
    9. Cancellation of the Credit Card of the Principal Cardholder, whether voluntary or involuntary, shall result in the automatic forfeiture of any and all of the Reward Points available or earned by the said Principal Cardholder.   Voluntary cancellation by the Cardholder may be done by calling the China Bank TellerPhone 24/7 Hotline at (632) 88-55-888 or Domestic Toll-Free numbers 1-800-1888-5888 (PLDT) or 1-800-3888-5888 (Digitel) or by sending an email to creditcards@chinabank.ph.

  5. Redemption of Reward Items  
    1. The Principal Cardholder may redeem the following Rewards Items once he/she has accumulated the corresponding required Reward Points: 
      ITEM MINIMUM REDEMPTION ALLOWED REWARD POINTS EQUIVALENT
      Cash Credits PHP250 Cash Credits 3,750 Points
      PAL Mabuhay Miles 1,000 PAL Mabuhay Miles 8,000 Points
    2. The Credit Card/Account must be valid, active, current, and not over limit at the time of redemption. 
    3. Reward Points are not transferable to any other person. However, Reward Points earned from the same CHINA BANK Principal Credit Cardholder’s Prime/ Platinum/ World Card can be combined to redeem Reward Items listed in item 5.a above. 
    4. A Principal Cardholder may redeem items by calling the CHINA BANK TellerPhone 24/7 Hotline at (632) 88-55-888 or Domestic Toll Free Numbers 1-800-1888-5888 (PLDT) or 1-800-3888-5888 (Digitel) or via email to creditcards@chinabank.ph

  6. Conversion of Reward Points
    Reward Points conversion to Cash Credits and Mabuhay Miles is open to Principal Cardholders only.  Reward Points that have been redeemed cannot be converted back into Reward Points.

    Once the redemption is accepted by CHINA BANK, the same cannot be revoked or cancelled by the Principal Cardholder.

    A redemption request authorizes CHINA BANK to give necessary information to its service provider required to fulfill the redemption process and delivery.
     
    1. Cash Credits 
      1. Reward Points may only be redeemed as Cash Credits to the Principal Cardholder’s Credit Card Account.
      2. Minimum redemption for Cash Credits is PHP 250. 
    2. Mabuhay Miles 
      1. A Principal Cardholder may use his/her existing Mabuhay Miles account upon redemption of Reward Points to Mabuhay Miles, provided that the name in his/her credit card is the same as the name reflected in his/her Mabuhay Miles account. If cardholder does not have a Mabuhay Miles account, he/she may enroll via www.mabuhaymiles.com before Reward Points can be redeemed to claim Mabuhay Miles. 
      2. Reward Points Redemption in exchange for Mabuhay Miles intended for a Mabuhay Miles account with a different name is not allowed. Mabuhay Miles cannot be exchanged for cash or credit under any circumstances. 
      3. Principal Cardholders enrolled with the Mabuhay Miles loyalty program are subject to, and must comply with the terms and conditions of the Mabuhay loyalty program. 
      4. Reward Points redemption to claim Mabuhay Miles shall be credited to the Principal Cardholder’s Mabuhay Miles Account within fifteen (15) calendar days from the date of redemption. 

  7. Disclaimers

    The validity for use of the redeemed Reward Points will be subject to the existing terms and conditions of the service providers.

  8. Taxation

    Principal Cardholders are ultimately responsible for the tax treatment/tax implication, if any, whether it be for a final tax or tax on income, of Reward Items redeemed. CHINA BANK gives no warranty and accepts no responsibility as to the ultimate tax treatment or any potential tax implication on redemption. In the event any Reward Item redeemed should result to an income tax or other tax liability to a Principal Cardholder, said income tax or other tax liability, if any, shall be shouldered by the Principal Cardholder.

  9. Miscellaneous Provisions
    1. The Rewards Program Terms and Conditions may be modified by CHINA BANK in its sole discretion from time to time without need of prior notice to the Cardholder.
    2. CHINA BANK shall be entitled to have an agent or contractor to carry out any, all or part of the Rewards Program on its behalf. To this end, Principal Cardholder consents and hereby authorizes CHINA BANK to supply any such agent or contractor with such information as may be necessary or required for them to perform their duties. 
    3. The  Cardholder agrees to hold CHINA BANK or any of its officers, employees or representatives free and harmless from any and all claims, liabilities and damages, causes or choses of action, losses, taxes, expenses, fees, penalties, including attorney’s fees and the like of whatever nature and kind which CHINA BANK or any of its officers, employees or representatives, may at any time, sustain or incur or be made liable arising from or in connection with the claim, availment,  processing, or redemption of any Reward Points by the  Principal Cardholder.

  10. Agreement to Terms and Conditions

    By participating in the Rewards Program, the Principal Cardholder acknowledges that he/she has read, understood and agreed to be bound by the foregoing Reward Points Program Terms and Conditions.

FREQUENTLY ASKED QUESTIONS

  1. How do I earn China Bank Mastercard Reward Points(“Reward Points”)?
    • You earn one (1) Reward Point for every P200 charged to your China Bank Mastercard at Supermarkets, Drugstores, and Gas Stations. For all other purchases, you earn one (1) Reward Point for every P25 charged to your card.

  2. Do I earn Reward Points from my international transactions?
    • Yes. Foreign Currency transactions will be converted to its Philippine Peso equivalent prior to the computation of Reward Points earned.  The conversion will be based on Mastercard’s Foreign Exchange Rate on the date the transaction is posted.

  3. How about Mastercard Contactless transactions?  Do I also earn Reward Points from these?
    • Yes.  You also earn one (1) point for every P 200 charged to your China Bank Mastercard using its Contactless feature, regardless of merchant type.

  4. Until when are my Reward Points valid?
    • Your Reward Points are non-expiring.

  5. Will there be instances wherein my Reward Points will be forfeited?
    All available Reward Points will be immediately forfeited if:
    • Principal China Bank Mastercard Cardholder’s account is 90 days past due;
    • Principal China Bank Mastercard Cardholder’s account is cancelled, whether voluntary or involuntary.

  6. What can I redeem with my Rewards Points?
    You can redeem the following items with your Rewards Points:
    ITEM MINIMUM REDEMPTION ALLOWED REWARDS POINTS EQUIVALENT
    Cash Credit PHP250 Cash Credit 3,750 Points
    PAL Mabuhay Miles 1,000 PAL Mabuhay Miles 8,000 Points

  7. I already have an existing Mabuhay Miles account, can I use this when I convert my Rewards Points to PAL Mabuhay Miles?
    • Yes.  You can use your existing Mabuhay Miles account as long as your existing Mabuhay Miles account name is the same as your China Bank Credit Card account name. If not, you will have to update your Mabuhay Miles account name by calling Mabuhay Miles Call Center at (632) 855-8888.

  8. I don’t have a Mabuhay Miles account yet. How will I be able to make PAL Mabuhay Miles redemption?
    • You will have to register for a Mabuhay Miles account through www.mabuhaymiles.com. Once you have your Mabuhay Miles Member ID, simply call China Bank TellerPhone 24/7 Hotline at 88-55-888 or 1-800-1888-5888 (PLDT), 1-800-3888-5888 (Digitel) Domestic Toll-Free, to request for Mabuhay Miles redemption.
    • Please remember that you should use the same name in your China Bank Mastercard account when you register for a Mabuhay Miles account.

  9. My current Mabuhay Miles account is under my Maiden Name, but my China Bank Mastercard is in my Married Name. Can I still use my Mabuhay Miles account for redemption?
    • No. You will have to update your Mabuhay Miles account by calling Mabuhay Miles Call Center at (632) 855-8888.

  10. Until when are my PAL Mabuhay Miles valid?
    • Your PAL Mabuhay Miles expiry is subject to Terms and Conditions of Mabuhay Miles loyalty program. For more details, you may visit www.mabuhaymiles.com.
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