Mission, Vision, and Values

VISION

Drawing strength from our rich history, we will be the best, most admired, and innovative financial services institution, partnering with our customers, employees, and shareholders in wealth and value creation.

MISSION

We will be a leading provider of quality services consistently delivered to institutions, entrepreneurs, and individuals here and abroad, to meet their financial needs and exceed their rising expectations.  We will be a primary catalyst in the creation of wealth for our customers, driven by a desire to help them succeed, through a highly engaged team of competent and empowered professionals, guided by in-depth knowledge of their needs and supported by leading-edge technology.    We will maintain the highest ethical standards, sense of responsibility, and fairness with respect to our customers, employees, shareholders, and the communities we serve.

CORE VALUES

1. Integrity
   The firm adherence to moral values which extends to servicing clients.
   
2. High Performance Standards
   These are established professional methods of doing business that go beyond the typical routinary functions and designated results.
   
3. Commitment to Quality
   The Bank aims to achieve the highest degree of excellence in terms of internal and external client relationship building and also includes offering clients a level of expertise that helps them focus on being more effective in their jobs and making their business grow.
   
4. Customer Service Focus
   Practices that are focused/concentrated on delighting the clients, whether internal or external.
   
5. Concern for People
   It is having a high regard for people's needs and welfare, whether in and out of the office.
   
6. Efficiency
   It is quality and speed rolled into one. It is being able to handle several tasks and delivering them promptly and accurately without neglecting the quality of results or output.
   
7. Resourcefulness / Initiative
   It is being capable of devising and initiating ways and means to achieve target goals and even beyond customer expectations.

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Review of Vision / Mission
The Board reviews China Bank's mission and vision periodically and the corporate strategy annually. The Bank adopts a top-down approach whereby the role of the BOD is to convey the shareholders' expectations to Senior Management which in turn formulates the Bank's objectives and strategies into annual and 5-year business plan. The business plans and strategies are then presented to the Board for review and approval. On February 7, 2018, the Bank's 2018 - 2020 business plans were presented to the Board and after some deliberation, approved Management's projections and recommendations.