E-Banking Security Advisory
Protect yourself from scammers and fraudsters. Take note of the following tips to protect yourself and ensure a safe and secure online banking experience:
How to be safe from scams
Do not give personal information such as your card number, user ID, password, ATM PIN and One-time Password (OTP) to anyone.
Do not click on links sent through text or email to verify your account as these are bogus links to steal your personal information
How to Protect your PINs and Passwords
How to Safeguard your Online Banking transactions
How to Avoid Phishing Scams
"Phishing" refers to emails or text messages (SMS) sent by syndicates to trick you into clicking a link and providing sensitive information such as your online banking user ID and password. Syndicates then use this information to make unauthorized transfers from your account.
How to Prevent SIM Card Swapping
SIM Card Swapping is a fraud attack that obtains personal confidential information through Phishing or a scheme using a fake promotion or incentive.
Securing the SIM and personal information allows the fraudsters to request a new number from the telco provider and get access to your bank and e-money accounts.
How to Prevent ATM Skimming and Theft
Skimming is a method used by criminals to capture data from the magnetic strip on the back of an ATM Card. Once your details have been "skimmed", a counterfeit card can be created and used to withdraw funds at an ATM or make purchases on your account.
If you receive any suspicious calls, texts or emails, kindly report immediately to our Customer Care Hotline at (632) 888-55-888 or email us at email@example.com