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China Bank Credit Cards Reward Program

Earn points every time you use your China Bank Mastercard. For as low as P25 spend, you can earn 1 point.* Earned points can be exchanged for cash credits, SM Advantage points or Mabuhay Miles.

*Terms and conditions apply.

REWARDS POINTS TERMS AND CONDITIONS

  1. Definition of Terms
    As used herein, the following terms shall have the following meanings, unless the context otherwise requires. 

    Account” means your CHINA BANK Credit Card account/facility.

    Cardholder” means the Principal Cardholder and his/her Supplementary Cardholder, if any.

    "Credit Card” means the Prime, Platinum, or World MasterCard Credit Card issued by CHINA BANK  to the Cardholder.

    "Principal Cardholder” means the person to or for whom the Credit Card is issued by CHINA BANK.

    "Supplementary Cardholder” means any person(s), who, upon the application of the Principal Cardholder, is issued a Credit Card.

    "CHINA BANK" means CHINA BANKING CORPORATION, its successors and assigns.

    "Reward Points Program” means the CHINA BANK Credit Card Reward Points Program offered by CHINA BANK, as described in these Terms and Conditions, to the Principal Cardholders.

    Credit Card Points” means the points earned through usage of the Credit Card as specified in these Terms and Conditions.

    "Reward/s Items" means the good/s and service/s available for redemption of Credit Card Points.

    Regular Points” means the points required to redeem an item applicable only to the Principal Cardholders of CHINA BANK Credit Cards.

    Service Merchants” mean merchants belonging to the Supermarket, Drug Store, and Gas Station categories.

    Standard Merchants” mean merchants other than the Service Merchants.

  2. Eligibility
    1. CHINA BANK Credit Card Reward Points Program (the “Reward Points Program”) is open to Principal Cardholders only.
    2. All Principal Cardholders in good credit standing (Credit Card account is current, not past due, not over credit limit and not cancelled) are automatically enrolled in the Reward Points Program.
    3. No special enrollment or fee is currently required, although CHINA BANK reserves the right to introduce an enrollment or fee requirement in the future.
    4. Only Principal Cardholders are qualified to redeem the items. For purposes of earning Credit Card Points, charges upon the Card of both Principal Cardholder and his/her Supplementary Cardholder/s (if any) will be considered.

  3. Accumulation of Credit Card Points
    1. Qualified transactions, whether Local or International, in Standard Merchants shall earn One (1) Credit Card Point for every P25.00 charged to the Credit Card; and one (1) Credit Card Point for transactions made in Service Merchants for every P200.00 charged to the Credit Card. 
    2. Qualified transactions, whether local or international, using the Mastercard Contactless facility shall earn One (1) Credit Card Point for every P200.00 charged to the Credit Card.
    3. Foreign Currency transactions will be converted to its Philippine Peso equivalent prior to the computation of Credit Card Points earned. The conversion will be based on the current conversion rate on the day of cardholder’s transaction. 
    4. Qualified transactions for accumulating and computing Credit Card Points are: retail transactions, mail order/ telephone order transactions, e-commerce transactions, Merchant Installment transactions, and transactions made in Service Merchants. 
    5. Transactions not included in the Credit Card Points accumulation and computation are: Balance Transfer Installment, Transaction Conversion Installment, auto-charge, bills payment, utilities, cash advance, cash advance fees, card replacement fees, sales slip retrieval fees, annual membership fees, finance charges, late payment charges, interest charges, purchase of traveler’s check, returned check fee, installment pre-payment fee, internal installment processing fee, refund fee, check cancel replacement fee, other operational fees and charges and all other fees and charges similar or analogous to the foregoing enumeration as determined by CHINA BANK, shall be excluded from this Reward Points  Program and shall not earn any Credit Card Points. 
    6. CHINA BANK may, from time to time, add to the above list of included transactions that will earn points and will be announced through flyers or monthly billing statement. CHINA BANK’s decision as to what transactions are included for the purpose of earning Credit Card Points shall be final and conclusive. 
    7. The basis for the computation of earned Credit Card Points on Merchant Installment transactions shall be the monthly amortization already posted into the Account. Outstanding Merchant Installment transactions not yet posted into the Account are therefore not considered as having earned Credit Card Points. 
    8. Credit Card Points earned by Principal Cardholder shall be reflected in the monthly billing statement. If within thirty (30) days from receipt of the monthly billing statement, the Principal Cardholder does not dispute the number of points earned for that particular billing cycle, the points earned as reflected on the statement shall be deemed correct, final and binding upon the Principal Cardholder.
    9. Credit Card Points accumulated by both the Principal Cardholder and the Supplementary Cardholder are credited to the Principal Cardholder’s Account.

  4. Duration and Loss of Credit Card Points
    1. Credit Card Points are redeemable by Principal Cardholders of good credit standing whose Credit Card accounts are active and current (i.e. no past due, not blocked, no over credit limit and/or not cancelled). 
    2. In the event that the Principal Cardholder’s account is past due or delinquent, he/she may, at the option of CHINA BANK, redeem his/ her earned Credit Card Points within the prescribed redemption period after his/her Account/s is/are fully paid.  However, for the avoidance of doubt, all available Credit Card Points will immediately be forfeited once the Principal Cardholder’s account is past due or delinquent for ninety (90) calendar days or more. 
    3. CHINA BANK reserves the right to suspend participation of the Principal Cardholder in the Reward Points Program or exclude the Principal Cardholder from participating or continuing to participate in the Reward Points Program or forfeit earned Credit Card Points without CHINA BANK incurring liability as a consequence thereof if: 
      1. CHINA BANK determines that the Principal Cardholder or Supplementary Cardholder has in any way breached these Terms and Conditions or the Terms and Conditions Governing the Issuance and Use of the Credit Card, or 
      2. CHINA BANK considers that there exists other reasonable ground/s to do so. 
      3. Further, CHINA BANK reserves the right to reverse or deduct Credit Card Points erroneously credited (e.g. miscredited or over credited) to the Credit Card without need of consent or notice to Cardholder, and without CHINA BANK incurring liability as a consequence thereof. In case reversal or deduction cannot be effected, CHINA BANK reserves the right to demand for immediate payment of the monetary equivalent of the Credit Card Points erroneously credited or charge the monetary equivalent to the Credit Card account of the Cardholder.
    4. Transfer of Credit Card Points from a terminated/ cancelled Credit Card account to any other current/active CHINA BANK Credit card account is not allowed. 
    5. Fraud and abuse relating to the earning of points in the Reward Points  Program or redemption of items, as reasonably determined by CHINA BANK, may result in forfeiture of earned Credit Card Points. 
    6. To redeem Credit Card Points, Principal Cardholder must not have violated either these Reward Points Program Terms and Conditions or the Terms and Conditions Governing the Issuance and Use of the Card. 
    7. Should any violation occur after a redemption request has been made, CHINA BANK reserves the right to defer and/or stop the processing of the redemption request. 
    8. All questions or disputes regarding eligibility for the Reward Points Program or eligibility of Credit Card Points for redemption of items including transfer of Credit Card Points to a Partner Program will be resolved by CHINA BANK at its sole discretion.
    9. Cancellation of the Credit Card of the Principal Cardholder, whether voluntary or involuntary, shall result in the automatic forfeiture of any and all of the Credit Card Points available or earned by the said Principal Cardholder.   Voluntary cancellation by the Cardholder may be done by calling the China Bank Customer Contact Center at (632) 88-55-888 or Domestic Toll-Free numbers 1-800-1888-5888 (PLDT) or 1-800-3888-5888 (Digitel) or by sending an email to creditcards@chinabank.ph.

  5. Credit Card Points Redemption  
    1. Once the Principal Cardholder has accumulated the required number of Credit Card Points, he/she may begin claiming the following Reward Items: 
      Required Points Reward Item
      3,750 PHP 250 Cash Credit
      8,000 1,000 PAL Mabuhay Miles
    2. The Credit Card/Account must be valid, active, current, and not over limit at the time of redemption. 
    3. Credit Card points are not transferable to any other person. However, Credit Card points earned from the same CHINA BANK Principal Credit Cardholder’s Prime/ Platinum/ World Card can be combined to redeem Reward Items listed in item 5.a above. 
    4. A Principal Cardholder may redeem items by calling the CHINA BANK Customer Contact Center at (632) 88-55-888 or Domestic Toll Free Numbers 1-800-1888-5888 (PLDT) or 1-800-3888-5888 (Digitel) or via email to creditcards@chinabank.ph

  6. Conversion of Credit Card Points and Restrictions
    1. Credit Card Points conversion to Cash Credit and Mabuhay Miles is open to CHINA BANK Principal Cardholders only. 
    2. Credit Card Points may be redeemed as Cash Credit to the Principal Cardholder’s CHINA BANK Credit Card account, Mabuhay Miles to the Principal Cardholder’s Mabuhay Miles account. 
    3. Credit Card Points can only be credited as Cash Credit to the Principal Cardholder’s Credit Card Account, and are subject to the foregoing Reward Points Program Terms and Conditions. 
    4. The Principal Cardholder must first be enrolled in the Mabuhay Miles frequent flyer program prior to redemption. Cardholders may enroll via www.mabuhaymiles.com before Credit Card Points can be redeemed to claim Mabuhay Miles. For Principal  Cardholders with an existing Mabuhay Miles Account, the same account can be used to redeem Credit Card Points to claim Mabuhay Miles as long as the name in the Credit Card is exactly the same as the Mabuhay Miles Account. 
    5. Credit Card Points that have been redeemed to claim Mabuhay Miles under the Principal Cardholder’s name cannot be transferred back into Credit Card Points. 
    6. Redemption of Credit Card Points of the Principal Cardholder to claim Mabuhay Miles for a Mabuhay Miles Account with a different name is not allowed. Mabuhay Miles cannot be exchanged for cash or credit under any circumstances. 
    7. Principal Cardholders enrolled with the Mabuhay Miles Frequent Flyer Program are subject to, and must comply with the terms and conditions of the Mabuhay Miles frequent flyer program. 

  7. Conditions for Redeeming Credit Card Points
    1. Once the redemption is accepted by CHINA BANK, the same cannot be revoked or cancelled by the Principal Cardholder. 
    2. A redemption request authorizes CHINA BANK to give necessary information to its service provider required to fulfill the redemption process and delivery. 
    3. Credit Card Points redemption to claim Mabuhay Miles shall be credited to the Principal Cardholder’s Mabuhay Miles Account within fifteen (15) calendar days from the date of redemption.

  8. Disclaimers
    1. The validity for use of the redeemed Credit Card Points will be subject to the existing terms and conditions of the service providers.

  9. Taxation
    1. Principal Cardholders are ultimately responsible for the tax treatment/tax implication, if any, whether it be for a final tax or tax on income, of Reward Items redeemed. CHINA BANK gives no warranty and accepts no responsibility as to the ultimate tax treatment or any potential tax implication on redemption. In the event any Reward Item redeemed should result to an income tax or other tax liability to a Principal Cardholder, said income tax or other tax liability, if any, shall be shouldered by the Principal Cardholder.

  10. Miscellaneous Provisions
    1. The Reward Points Program Terms and Conditions may be modified by CHINA BANK in its sole discretion from time to time without need of prior notice to the Cardholder.
    2. CHINA BANK shall be entitled to have an agent or contractor to carry out any, all or part of the Reward Points Program on its behalf. To this end, Principal Cardholder consents and hereby authorizes CHINA BANK to supply any such agent or contractor with such information as may be necessary or required for them to perform their duties. 
    3. The  Cardholder agrees to hold CHINA BANK or any of its officers, employees or representatives free and harmless from any and all claims, liabilities and damages, causes or choses of action, losses, taxes, expenses, fees, penalties, including attorney’s fees and the like of whatever nature and kind which CHINA BANK or any of its officers, employees or representatives, may at any time, sustain or incur or be made liable arising from or in connection with the claim, availment,  processing, or redemption of any Credit Card Points by the Principal Cardholder.

  11. Agreement to Terms and Conditions
    1. By participating in the Credit Card Reward Points Program, the Principal Cardholder acknowledges that he read, understood and agreed to be bound by the foregoing Reward Points Program Terms and Conditions.

FREQUENTLY ASKED QUESTIONS

  1. How do I earn Rewards Points?
    • You earn one (1) point for every P 25 charged to your China Bank Credit Card.

  2. Do I also earn Rewards Points for transactions made in Supermarkets, Drugstores, and Gas Stations?
    • Yes! You earn one (1) point for every P 200 charged to your China Bank Credit for transactions in Supermarkets, Drugstores, Gas Stations, and Utilities.

  3. Do I earn Rewards Points from my international transactions?
    • Yes! Foreign Currency transactions will be converted to it Philippine Peso equivalent prior to the computation of Credit Card Rewards Points earned.  The conversion will be based on the current conversion rate on the day of your transaction.

  4. How about Mastercard PayPass transactions?  Do I also earn Rewards Points from these?
    • Yes!  You also earn one (1) point for every P 200 purchase using the Mastercard PayPass feature of your China Bank Credit Card.

  5. Until when are my Rewards Points valid?
    • Credit Card Points are valid for only for one (1) year from the Card Issuance Date. Card Issuance Date is defined as the date when China Bank issued you the Credit Card as the Principal Cardholder.

  6. Will there be instances wherein my Rewards Points will be forfeited?
    • Once a Principal Cardholder’s account has flowed to Delinquency Cycle 4 (90 to 119 days past due), all available Credit Card Rewards Points will immediately be forfeited.
    • Voluntary and Involuntary cancelled Principal Cardholders will immediately forfeit their Credit Card Points upon cancellation.

  7. What can I redeem with my Rewards Points?
    ITEM MINIMUM REDEMPTION ALLOWED REWARDS POINTS EQUIVALENT
    Cash Credit PHP250 Cash Credit At least 3,750 Points
    SMAC Points 500 SMAC Points At least 10,000 Points
    PAL Mabuhay Miles 1,000 PAL Mabuhay Miles At least 8,000 Points

  8. I don’t have an SM Advantage/ Prestige Card, how will I be able to make a redemption?
    • Not to worry, China Bank shall automatically issue an SM Prestige Card for World Principal Cardholders, and SM Advantage Card for Prime and Platinum Principal Cardholders.   What’s more, cardholders will also enjoy FREE Annual Membership for the SM Advantage/ Prestige Card.
    • The SM Advantage/ Prestige Card will be valid for five (5) years, and will automatically be renewed every five (5) years thereafter as long as the cardholder keeps his China Bank Mastercard in active and good credit standing.
    • Cardholders will only have to accumulate a minimum of P10,000 qualified purchases in order to be issued with an SM Advantage/ SM Prestige Card. For Installment Transactions, only the Monthly Amortization as posted in the cardholder's account will form part of the accumulated qualified purchase.

  9. I already have an existing SM Advantage / Prestige Card, can I use this instead when I convert my Rewards Points to SM Advantage Points?
    • No, only the SM Advantage/ Prestige Card issued by China Bank can be used for redemption.

  10. Can I nominate someone else’s SM Advantage / Prestige Card when I make a redemption?
    • No, only the SM Advantage/ Prestige Card issued by China Bank under the name of the Prime, Platinum and World Principal Cardholders can be used for redemption.

  11. Until when are my SM Advantage Points valid?
    • SM Advantage Points do not expire provided that the SM Advantage / Prestige Card is renewed before expiration. China Bank shall issue SM Advantage / Prestige Cards which are valid for five (5) years, and will be renewed every five (5) years thereafter if cardholder keeps his China Bank Mastercard active and in good credit standing.
    • Should the cardholder discontinue his China Bank Mastercard, the SM Advantage/ Prestige Card will remain valid until the expiry date. All unused points will be carried over to the new card if the membership is renewed within ninety (90) days from the card’s expiration date. Otherwise, all remaining points will be forfeited.
    • The Terms and Conditions of the SM Advantage Program will prevail. For more details, please visit http://www.smadvantage.com.ph/

  12. I don’t have a Mabuhay Miles account. How will I be able to make a redemption?
    • You will have to register for a Mabuhay Miles account through the website: www.mabuhaymiles.com. Once available, simply call the China Bank TellerPhone Hotline at 88-55-888 or 1-800-1888-5888 to include your Mabuhay Miles account number and update your credit card records.
    • Please remember that you should use the same name as it appears on your China Bank Credit Card when you register for a Mabuhay Miles account.

  13. I already have an existing Mabuhay Miles account, can I use this instead when I convert my Rewards Points to Mabuhay Miles?
    • Yes, you can use your existing Mabuhay Miles account as long as the name as it appears on your China Bank Credit Card is the same as your existing Mabuhay Miles account name.

  14. My current Mabuhay Miles account in under my Maiden Name, but my China Bank Mastercard is in my Married Name. Can I still use my Mabuhay Miles account for redemption?
    • No, you will have to register for a new Mabuhay Miles account since the name as it appears on your China Bank Credit Card should be the same as your existing Mabuhay Miles account name.

  15. Until when are my Mabuhay Miles valid?
    • There is no expiry for Mabuhay Miles. Also, the Terms and Conditions of Mabuhay Miles will prevail. For more details, please visit www.mabuhaymiles.com.
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